Home Care Scheduler/Office Assistant
1 week ago
- Flexible Scheduling
- Competitive Compensation
- Careers Advancement
We are seeking a Home Care Scheduler/Office Assistant to join our team. In this role, you will collect, manage, report on the scheduling information, and verify electronic visit. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Coordinate internal and external staffing needs
- Keep track client appointments
- Use cloud-based scheduling software
- Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
- High school diploma or GED
- Previous experience as a Home Care Scheduler/Office assistant or in a similar position is preferred
- Highly organized with attention to detail
- Comfortable with Microsoft Office and other computer programs
- Ability to multitask and prioritize projects
- Excellent customer service and interpersonal skills
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