Delivery Driver

2 weeks ago

West Branch, United States Herbology Cannabis Co. Full time
Job DescriptionJob Description

Who we are…
Herbology Cannabis Co is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. 
With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. Ensure that the items are complete, packed correctly, and safely delivered to the correct client. To succeed as a delivery driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

Delivery Driver Responsibilities:

  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
  • Assisting with loading and unloading items from vehicles.
  • Accepting payments for delivered items.
  • Providing excellent customer service, answering questions, and handling complaints from clients.
  • Adhering to assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe driving record.
  • Preparing reports and other documents relating to deliveries.
  • Provide exceptional customer service and problem solving
  • Develop and maintain a positive relationship with patients, vendors, and staff
  • Assist Store Managers with daily operations
  • Accept payment/cash handling
  • Research and communicate the effects of different strains and products to customers
  • Manage POS and state Metrc database entries
  • Assist in inventory activities
  • Maintain a clean and organized work environment
  • Must comply with HIPAA and CRA guidelines

Requirements:

  • Minimum 21 years of age
  • Must be a Michigan resident
  • Must pass a criminal background check and motor vehicle background check
  • Customer service and/or retail experience (preferred)
  • Proficient computing skills
  • Excellent oral, problem-solving, communication, multi-tasking, and teamwork skills
  • Knowledge of cannabis
  • Reliable transportation
  • Flexible schedule

Schedule:

  • Flexible schedule
  • Weekend availability

Experience:

  • Driving: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

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