IT Specialist/Technician

4 weeks ago

Tuscaloosa, United States SEALY MANAGEMENT COMPANY, INC Full time
Job DescriptionJob Description

We are looking for technically skilled candidates with good problem-solving ability for the position of IT Specialist. The duties of an IT specialist include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

IT specialists are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

IT Specialist Responsibilities:
  • Installing and configuring hardware and software components to ensure usability.
  • Troubleshooting hardware and software issues.
  • Ensuring electrical safety standards are met.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Performing tests and evaluations of new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with all departments and colleagues.
  • Conducting daily backup operations.
  • Managing technical documentation.
  • Office 365 Admin
  • Firewalls
  • Antivirus software
  • Remote access software
  • Troubleshooting Issues With Printers, Phone System and Other Pc Issues.
  • Network and Domains
  • Recover Lost Data From Hard Drives
  • Disassemble And Reassemble Computers
  • Perform Normal Maintenance And Updates
  • Remove Virus Threats And Malware
  • Format Old Computers To Prepare To Be Recycled.
  • Office Cable Management
  • Set Up Workstations With Dual Monitors And Network Printers.
  • Create And Complete Service Tickets
  • Troubleshoot And Document Issues
  • Assist In Equipment Procurement And Life Cycle Process
  • Inventory management and documentation
  • Assist in server 2016 Active Directory operations
IT Specialist Requirements:
  • Bachelor's degree in computer science or related field.
  • 2+ years of experience in computer networks and systems maintenance.
  • A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Proficient in database programming and software installation.
  • Attention to detail.
  • Good problem-solving skills.

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