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Express Service Advisor
1 month ago
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all customer inquiries, whether phone or in person, to assure the customer does not get mishandled
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Juggle multiple, sometimes competing priorities.
- Be on feet most of the day.
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
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Express Service Advisor
4 weeks ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionThe Express Service Advisor is responsible for managing the customer experience in the Express Service lane. The position requires excellent communication skills with customers AND service technicians.Hourly rate plus commission based on experiencePaid time-off401kHealth InsuranceFlexible work...
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Service Advisor
2 months ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionSUMMARYThe service advisor works with customers, and service technicians to advise customers on current and future repairs needed on their vehicle, and to schedule those repairs in the service department. CORE RESPONSIBILITIESSchedule service appointments, prepare service order by retrieving owner/vehicle history in advance of...
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Service Advisor
4 weeks ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionSUMMARYThe service advisor works with customers, and service technicians to advise customers on current and future repairs needed on their vehicle, and to schedule those repairs in the service department. CORE RESPONSIBILITIESSchedule service appointments, prepare service order by retrieving owner/vehicle history in advance of...
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Experienced Used Vehicle Service Technician
1 month ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionResponsibilitiesWorking efficiently alongside manager to produce quality cars for our used lot and customers in a timely mannerPartner with service advisors for any used car issues post sale Perform work specified on the repair order with efficiency and in accordance with dealership policies and proceduresTest-drive vehicles,...
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Experienced Used Vehicle Service Technician
4 weeks ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionResponsibilitiesWorking efficiently alongside manager to produce quality cars for our used lot and customers in a timely mannerPartner with service advisors for any used car issues post sale Perform work specified on the repair order with efficiency and in accordance with dealership policies and proceduresTest-drive vehicles,...
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Automotive Service BDC Representative
3 months ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionCompany Overview: Wagner Subaru is a well-established and reputable Subaru dealershiop committed to delivering top-quality automotive maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our...
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Automotive Service BDC Representative
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Fairborn, United States Wagner Subaru Full timeCompany Overview: Wagner Subaru is a well-established and reputable Subaru dealershiop committed to delivering top-quality automotive maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our commitment to excellence, we...
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Automotive Service BDC Representative
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Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionCompany Overview: Wagner Subaru is a well-established and reputable Subaru dealershiop committed to delivering top-quality automotive maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our...
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Entry Level/Oil Change
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Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionThe Entry Level Oil Change / Tire Technician's primary responsibility is carrying out light maintenance and repairs which include performing lube, oil, and filter changes, mounting, balancing and rotating tires, and flushing cooling systems.This Position is Full TimeExtremely competitive wages$15.00 hourly, (Experienced...
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Entry Level/Oil Change
4 weeks ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionThe Entry Level Oil Change / Tire Technician's primary responsibility is carrying out light maintenance and repairs which include performing lube, oil, and filter changes, mounting, balancing and rotating tires, and flushing cooling systems.This Position is Full TimeExtremely competitive wages$15.00 hourly, (Experienced...
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