Housing/Relocation Caseworker

1 month ago


Olympia, United States SafePlace Full time
Job DescriptionJob DescriptionSalary: $19.20 / hr - $21.61 / hr

Job Description


Job Title: FLSA Status:
Non-exempt: Housing/Relocation Caseworker

Work Schedule: 35 hours per week


Benefits:
Medical, dental, and vision insurance; paid holidays and paid time off leave are provided as per
SafePlace personnel policies. Employee Assistance Program provided. Retirement benefits will
be available when SIMPLE Plan qualifications have been met.


SUMMARY
With culturally relevant support using trauma informed care, aid survivors in obtaining
permanent housing and provide ongoing client-centered case management to ensure long
term success. Provide case management and supportive services with the goal of assisting
households fleeing domestic violence with a relocation.

RESPONSIBILITIES
The Essential Duties and Responsibilities of this position include the following. Other
duties may be assigned.


Implement sustainable and thriving housing case management and flexible funding support services.
1. Meet with new individuals/families in the SafePlace Housing Assistance Program, review program expectations and services, and have clients sign all necessary forms and releases.
2. Conduct a needs assessment and assist each client in developing a Housing Strategy Plan. Assist survivors in following through with their case plans and monitor their progress at regular intervals.
3. Facilitate successful survivor placement in permanent housing by: meeting regularly with clients, assisting with housing applications, and accompanying them on housing searches.
4. Maintain in-person and/or phone contact with clients at least twice monthly and landlords at least quarterly; more frequently as necessary. This includes home visits in the community.
5. Case Management and supportive services, Relocation-Specific Supportive Services,
Administrative work, advocacy, and networking.

Provide systems advocacy and network with community partners.
1. Maintain networking relationships with community-based systems, including landlords, employers, and other social services providers.

Perform the administrative functions of the Housing Assistance Program.
1. Ensure completion of client eligibility assessments.
2. Ensure completion and ongoing follow-up of housing case plans.
3. Enter service data into the Washington State Infonet system.
4. 5. Ensure all receipts and expenses, paid through the flexible funding portion of the program, are submitted in a timely manner and fully comply with program guidelines.


Maintain regular communication with the Housing Program Manager
1. Participate in regularly scheduled supervisory and other required meetings
2. Maintain close communication with Program Director about landlord relationship building, client issues and concerns involving landlords, housing partnerships, and other housing related projects.
3. Attend team, direct service, and all-agency meetings as required.
4. Participate in on-call rotation as required.
5. Perform duties as described in a culturally-relevant and respectful manner


PREFERRED QUALIFICATIONS
1. High school diploma or equivalent (GED).
2. At least one year of full-time equivalent experience in providing direct services and/or case management in a related field, such as domestic violence, sexual assault programs, crisis intervention, or housing services.
3. Experience working with low-income and marginalized communities in a culturally relevant manner.
4. Ability to uphold the highest standards of confidentiality in all agency-related matters.
5. Competency in resolving conflicts and setting boundaries in a fair and respectful manner.
6. Intermediate level proficiency in technology, including the Office Suite (Word, Excel, PowerPoint), internet use, email, and basic cell phone functions.
7. Ability to prioritize multiple tasks effectively and maintain detailed and consistent work.
8. Ability to calmly and effectively manage emergency situations, providing leadership and direction as needed.
9. Ability to establish and maintain strong working relationships with supervisors, colleagues, and volunteers.
10. Access to a telephone, car, and current automobile liability insurance, or reliable transportation to fulfill job duties that may include home visits and community outreach.



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