OpsAnalyst

Operations Analyst

We are a leading global provider of high-quality biological specimens and value-added services. By combining technical expertise, exceptional customer service, and unparalleled access to biological specimens. Our mission is to provide high quality biological tissues, fluids, cell products, and services to our customers to further pharmaceutical research focused on bettering lives.

Our global team is made up of a diverse group of professionals committed to serving the needs of our 30,000 clients around the globe. Our culture’s core values consist of respect, integrity, accountability, communication, and quality. We operate in a fast-paced environment that, while in operation for over 30 years, maintains an entrepreneurial spirit and a “can do” attitude.

Position Description:

The mission of the operations excellence group is to maximize business performance by being the objective, trusted partner within the operations organization – through strategic planning, cross-functional collaboration, and operational excellence. We also identify and drive critical projects and strategic initiatives to support revenue growth. A key focus is to ensure operational processes are clearly defined and scalable for both organic growth and growth by M&A activity.

Are you a proactive problem solver with a passion for driving process improvement? We're seeking an Operations Analyst who thrives on identifying opportunities for optimization and leading initiatives to enhance operational efficiency. In this role, you'll play a crucial part in not only analyzing data to uncover insight and trends but also driving meaningful change at both the enterprise and business unit levels.

Position Responsibilities:

· Collate data from various systems to compile comprehensive datasets, conduct thorough analysis to extract actionable insights and trends, and utilize PowerBI and/or Tableau tools to visualize and report data effectively.

· Support Business Unit (BU) leaders in preparing monthly business reviews with insightful analysis and reports.

· Collaborate closely with Business Unit and Operations Leaders to proactively identify opportunities for process improvement and operational optimization.

· Conduct thorough analyses to identify bottlenecks, inefficiencies, and areas for enhancement within operational processes.

· Lead cross-functional teams in root cause analysis efforts to understand underlying issues and develop actionable solutions.

· Design and implement process improvement initiatives to streamline workflows, reduce cycle times, and enhance overall operational effectiveness.

· Develop metrics and Key Performance Indicators (KPIs) to monitor the success and impact of process improvement efforts.

· Serve as a change agent, driving adoption of new processes and methodologies throughout the organization.

· Act as a liaison between operational teams and IT to ensure alignment of technology solutions with business needs and process requirements.

· Collaborate with stakeholders to develop and deliver training programs to support the implementation of new processes and drive continuous improvement culture.

Qualifications

· Bachelor’s degree in Engineering, Business, Supply Chain Management, Mathematics, Economics, Computer Science, Information Management or Statistics

· Minimum of 5 years of experience in data analysis and problem-solving roles, with a focus on driving process improvement initiatives within an enterprise or business unit.

· Proficiency in Excel and data analysis tools, with the ability to translate data insights into actionable process improvement recommendations.

· Experience with process mapping, value stream analysis, and other process improvement methodologies.

· Strong project management skills, with the ability to lead cross-functional teams and drive projects to successful completion.

· Excellent communication skills, with the ability to effectively communicate with stakeholders at all levels of the organization.

· Proactive mindset with a demonstrated ability to identify opportunities for improvement and take initiative to drive change.

· Strong analytical skills and attention to detail, with the ability to identify trends and patterns in data to inform process improvement efforts.

· Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

· Collaborative mindset with the ability to work effectively in a team environment.

The Company is an AA/EEO/Veterans/Disabled Employer.

In addition to our vibrant and inclusive community, we offer a comprehensive package of competitive company-sponsored benefits, including healthcare, retirement plans, and more, ensuring the well-being of our employees and their families. We understand the importance of work-life balance, which is why we provide generous time-off policies to support your personal and professional needs. We embrace individuals of all backgrounds, experiences, and perspectives, and we're dedicated to creating a workplace where everyone feels valued, respected, and empowered to thrive.

We can’t wait to work with you

We are an equal opportunity employer.