IT Operations Technician
4 weeks ago
Key Responsibilities
- Responsible for laptop, desktop, and server assembly and configuration. Tasks include installation of operating systems, warranty repair, firmware and IOS upgrades and installation of Managed Services tools for contracted and non-contracted customers.
- Responsible for warehouse management tasks including shipping, receiving, inventory management and delivery of finished devices.
- Perform device preparation at Configuration center, specifically imaging and custom configuration of laptops and desktops for onsite installation using various imaging tools.
- Performing switch and disk array initial configuration.
- Meet agreed upon turn-around times for client configuration and installation projects.
- Responsible for proper cleaning & packaging of laptops to ensure that all IT/laptop accessories to ensure full functionality of IT equipment
- Responsible for managing inventory of IT assets such as laptops/desktops & IT Peripherals
- Responsible for managing the shipping/receiving of all IT assets to ensure they’re received in a timely manner.
Skills, Knowledge & Expertise
- 1-2 years of IT experience
- 1-2 Years of Windows OS Experience Windows 10 & Windows 11
- 1-2 years’ experience PC hardware and networking experience.
- Hardware, operating systems, and network knowledge
- Ability to troubleshoot and communicate issues
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