Program Specialist and Health Coach

3 weeks ago

Indianapolis, United States Conner Insurance Full time
Job DescriptionJob Description

JOB SUMMARY AND PURPOSE

The Program Specialist and Health Coach will work collaboratively with the Spire team and its Clients to deliver well-being programming and health coaching to Participants. They will utilize their wellness expertise at Client sites to educate and coach Individuals on various health and well-being topics. The purpose of this role is to advance client and participant wellness by implementing associated programming and providing expert health coaching.

ESSENTIAL DUTIES:

Health Coaching – Provides coaching and information/resources to Participants regarding health and well-being.

  • Assess participants’ health needs using audit tools and program resources to develop and deploy appropriate well-being solutions and programming.
  • Coordinate, develop and deliver a range of programs that educate participants on how to improve their health and well-being.
  • Partner with the client, vendors and community resources to execute workplace well-being strategies that will improve employees’ health and mental resilience.
  • Coordinate health and well-being marketing and communications relating to the workplace’s on-site and virtual spaces in order to promote healthy behavior and health care engagement.
  • Report on engagement, referrals, workplace well-being initiatives and results in order to demonstrate improvement in baseline metrics.
  • Facilitate 1:1 and/ or group coaching in both an in-person or virtual atmosphere.

Customer Relationship Management – Builds relationships with the Client and advises Client on the most efficient and effective methods to meet short-term and long-term goals.

  • Supports the Managing Director in assisting with follow-ups, note preparation, reporting, program implementation, etc.
  • Acts as liaison between Client, the internal Team, and Partners to develop and maintain effective working relationships in order to independently resolve service problems.
  • Communicates effectively across various levels of an organization.
  • Makes regular service calls to Clients.
  • Responds to Client needs in a timely, professional, helpful and courteous manner, regardless of Client attitude.
  • Strives to meet service standards in all circumstances.
  • Follows up with Clients to ensure that their needs have been met.

WellnessService and Support – Assists and supports the ongoing needs and issues of each Client.

  • Conduct an organizational assessment to identify client’s strengths and opportunities.
  • Conduct well-being surveys to determine employees’ interests and feedback.
  • Present multifaceted data elements such as registration rates, utilization, health assessment and overall engagement metrics
  • Collaborate with account team and client to create an annual strategy.
  • Ensure strategy is adaptable to the unique needs of client.
  • Create a communication plan to promote programs utilizing various communication channels.
  • Develop and stay within client-specific budget that supports their well-being strategy.
  • Provide on-going analysis and evaluation of client communications/ health strategies, biometric data, and employee engagement to drive better results.
  • Collaborate with account team, client and vendors to create, promote and implement well-being programs such as events, campaigns, and seminars.
  • Track program metrics including participation and outcomes.
  • Share health and well-being related educational materials and resources.
  • Facilitate well-being committee on an on-going basis to support client’s strategy.
  • Maintains confidential information.
  • Prepares reports.
  • Wellness Service Operations as needed.

Wellness / Employee Well-being Industry Knowledge – Demonstrates solid knowledge and ability of the industry, including competitive and customer trends, to strategically direct Clients and solve situations.

  • Objectively critiques the competition (strengths, weaknesses) and seeks opportunities for business development.
  • Continually develops industry knowledge by attending trade shows, seminars, conferences, etc.
  • Identifies current industry trends and explains industry trends to Clients.
  • Develops knowledge of related Vendors, Partners, Programs and Competitors and their impact on the industry.

Preventia Specialist – Preventia representative between Spire and Client.

  • Collaborates with Preventia teams.
  • Expert on Preventia products.
  • Liaison between Client and Preventia.


ADDITIONAL DUTIES:

  • Attend meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new customers.
  • Perform other duties as assigned.
  • Some travel required.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS and/or EXPERIENCE:

  • Prefer bachelor’s degree or at least an Associate’s degree or equivalent from two-year College or technical school in a related field (e.g., health promotion, health education, public health).
  • High school diploma or equivalent is required
  • Prefer a minimum of two years related industry experience and/or training.
  • Proficient in wellness strategy, designing wellness programs, and consulting groups in health and wellness.
  • Prefer a health promotion or public health certification, such as National Commission for Health Education Credentialing (NCHEC), WellCert Certified Wellness Practitioner or CHES (Certified Health Education Specialist).

SKILLS:

  • Exceptional in Microsoft Word and Excel.
  • Proficient in Microsoft PowerPoint, Publisher, Outlook and Adobe.
  • Ability to network, engage, and interact with Clients and Participants
  • Ability to perform duties in a high-pressured, fast-paced environment
  • Must be highly organized and detailed with the ability to prioritize and remain flexible
  • Ability to multi-task, and to execute time-management, problem solving, organizational and follow-up skills.
  • Professional telephone skills and etiquette
  • Self-motivated and able to work both independently with limited supervision and within a team
  • Attention to detail
  • Excellent oral and written communication skills
  • Ability to respond to common inquiries or complaints from customers or partners
  • Ability to prepare proposals for presentation and review
  • Ability to apply basic mathematical concepts such as percentages, addition, subtraction, multiplication and division
  • Ability to think independently and critically
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to read, analyze, and interpret industry policies and contract documents.
  • Ability to effectively present information to Insured’s and carriers.

STARTING COMPENSATION:

Differs with experience.

The above statements are intended to be a representative summary of the responsibilities performed by incumbents of this job. The incumbent’s may be requested to perform job-related tasks other than those stated in this description.

  • Program Specialist and Health Coach

    3 weeks ago

    Indianapolis, United States Conner Insurance Full time

    JOB SUMMARY AND PURPOSEThe Program Specialist and Health Coach will work collaboratively with the Spire team and its Clients to deliver well-being programming and health coaching to Participants. They will utilize their wellness expertise at Client sites to educate and coach Individuals on various health and well-being topics. The purpose of this role is to...

  • Program Specialist and Health Coach

    2 weeks ago

    Indianapolis, United States Conner Insurance Full time

    JOB SUMMARY AND PURPOSE The Program Specialist and Health Coach will work collaboratively with the Spire team and its Clients to deliver well-being programming and health coaching to Participants. They will utilize their wellness expertise at Client sites to educate and coach Individuals on various health and well-being topics. The purpose of this role is...

  • Health Fitness Specialist

    3 weeks ago

    Indianapolis, United States The National Institute for Fitness and Sport (NIFS) Full time

    Job DescriptionJob DescriptionSUMMARY OF POSITION: The National Institute for Fitness and Sport (NIFS) is looking for a part-time Health Fitness Specialist/Exercise Physiologist. NIFS is a full-service fitness center with a strong emphasis on member retention. Our Health Fitness Specialists/Exercise Physiologists use specialized educational experience and...

  • Health Fitness Specialist

    1 month ago

    Indianapolis, United States The National Institute for Fitness and Sport (NIFS) Full time

    Job DescriptionJob DescriptionSUMMARY OF POSITION: The National Institute for Fitness and Sport (NIFS) is looking for full-time Health Fitness Specialists/Exercise Physiologists. NIFS is a full-service fitness center with a strong emphasis on member retention. Our Health Fitness Specialists/Exercise Physiologists use specialized educational experience and...

  • Certified Peer Recovery Coach

    1 week ago

    Indianapolis, United States Volunteers of America Ohio-Indiana Full time

    Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact...

  • Certified Peer Recovery Coach

    1 week ago

    Indianapolis, United States Volunteers of America Ohio-Indiana Full time

     Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact...

  • Employment Specialist

    2 weeks ago

    Indianapolis, United States Health & Hospital Corporation of Marion County Full time

    Division:Eskenazi Health Sub-Division: FQHC Req ID: 18487 Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the...

  • Program Manager

    1 week ago

    Indianapolis, United States City of Indianapolis and Marion County Full time

    This position is responsible for the oversight of the OOR Program Specialists who work directly with homeowners seeking repairs. Position will have more client interaction than its supervisor, possibly filling in for Home Repair Specialists when thos Program Manager, Repair, Manager, Program, Specialist

  • Training Specialist

    2 weeks ago

    Indianapolis, Indiana, United States Marian University Full time

    As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks a Training Specialist to promote our Catholic Franciscan mission and identity by supporting the LTSS in coaching and training school-based instructional coaches and provide support for professional development for the Literacy Cadre...

  • Certified Peer Recovery Specialist- Fairbanks

    2 weeks ago

    Indianapolis, United States Community Health Network Full time

    Join Fairbanks For more than 75 years, the name Fairbanks has been known for the best in evidence-based drug and alcohol addiction treatment. At Community Fairbanks Recovery Center, we offer the full range of scientifically supported treatments from individual one-to-one counseling to long-term residential programs, including medication-assisted treatment...

  • Head Football Coach

    1 week ago

    Indianapolis, United States Archdiocese of Indianapolis Full time

    Roncalli High School on the southside of Indianapolis is hiring a Head Football Coach.The head coach of a varsity boys or girls team is accountable to the Athletic Director and is charged with overseeing all aspects of their respective program (freshman through varsity teams).General Responsibilities:-Interviews and recommends to the athletic director...

  • Program Manager, Behavioral Health Academy

    6 days ago

    Indianapolis, United States Community Health Network Full time

    Join Community. Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-ar Behavioral Health, Program Manager, Behavioral, Manager, Clinical, Mental Health, Healthcare

  • Program Analyst

    4 weeks ago

    Indianapolis, Indiana, United States Department Of Health And Human Services Full time

    Summary This position is located in the Food and Drug Administration, Office of Regulatory Affairs, Office of Partnerships and Operational Policy, Office of Partnerships. Incumbent will perform a variety of highly complex program analysis assignments and studies where the employee applies qualitative and quantitative methods to the analysis and evaluation...

  • Grant Funded Program

    5 days ago

    Indianapolis, United States YMCA of Greater Indianapolis Full time

    Summer Shift: June 6- June 29, 2022 from 9:00 am to 3:30 pm GENERAL FUNCTION - Under the supervision of the Association Youth Empowerment Director, the Program Specialist, is primarily focused on implementing the YMCAs new Youth Empowerment Program Program, Specialist, Seasonal, Power, Youth, Volunteer, Instructor

  • Health Insurance Specialist

    7 days ago

    Indianapolis, United States Oak Street Health Full time

    Company: Oak Street Health Title: Patient Relations Manager Role Description The purpose of the Patient Relations Manager at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention.  Patient Relations Managers (PRMs)...

  • Peer Support Specialist

    3 weeks ago

    Indianapolis, United States Horizon House Full time

    Job DescriptionJob DescriptionSalary: $20.00-$20.50 Hourly Department: ProgramsReports to: Program Manager or Case Management/Clinical SupervisorStatus: Hourly, Full-time, Non-exemptPosition Objective:The Peer Support Specialist role exists to enhance services available to Horizon House neighbors and/or housing program participants through peer-to-peer...

  • Peer Support Specialist

    2 weeks ago

    Indianapolis, United States Horizon House Full time

    Job DescriptionJob DescriptionSalary: $20.00-$20.50 Hourly Department: ProgramsReports to: Program Manager or Case Management/Clinical SupervisorStatus: Hourly, Full-time, Non-exemptPosition Objective:The Peer Support Specialist role exists to enhance services available to Horizon House neighbors and/or housing program participants through peer-to-peer...

  • Clinical Nurse Specialist

    2 days ago

    Indianapolis, United States Community Health Network Full time

    HoursMonday - Friday 8A - 5PScheduleFull-time*Join Community*Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we...

  • Clinical Nurse Specialist Intern

    2 days ago

    Indianapolis, United States Community Health Network Full time

    HoursMonday - Friday 8A - 5PScheduleFull-time*Join Community*Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we...

  • Agile Coach

    4 weeks ago

    Indianapolis, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced Agile Coach on a remote 12+ months renewable contract role in Indianapolis, IN. Position: Agile Coach About the Job: The Agile Coach works in the agency information technology division under general direction to ensure the adoption of agile ways of working in the agency.You will be responsible for...