Automotive BDC Receptionist
2 weeks ago
At Sioux Falls Ford, we believe that building strong relationships is the foundation of our success, in an environment where each of us feels like a valued member of the team. We are seeking ladies and gentlemen that can build and sustain relationships with our guests for life
Responsibilities
- Manage large amounts of inbound calls in a timely manner.
- Identify customers’ needs, clarify information, relay the customer to the appropriate party/department.
- Build sustainable relationships and engage customers by taking the extra mile.
- Attend Training Sessions and Meetings as required.
- Performs other duties as assigned.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.
Qualifications
- Excellent telephone, writing and typing skills.
- Strong computer and internet skills, including Microsoft Office suite.
- A desire and ability to work in a performance and process driven environment.
- Strong organizational and time management.
- Professional appearance and work ethic.
- Self-starter and self-motivator
- Bilingual a PLUS
BENEFITS AVAILABLE TO FULL TIME EMPLOYEES
• Health Insurance (Including Wellness Benefit)
• Dental and Vision Insurance
• Life Insurance
• 401(k) with company matching after one year of service
• Section 125 FLEX Account
• EAP - Employee Assistance Program
• Paid Vacation, Holiday, and Personal Time
• Discounts on vehicles, service & parts – including immediate family members
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