IT Systems Specialist

1 month ago

Aberdeen, United States Premier Tax Advising & Bookkeeping Full time
Job DescriptionJob Description

At Premier Tax Advising & Bookkeeping, we partner with individuals and businesses, providing a full-service approach to everyday tax and bookkeeping needs. We have four locations, located in North Dakota and South Dakota. Our team consists of experts with a wide variety of skills, backgrounds, and knowledge. We pride ourselves on our dedication to building and nurturing relationships with our employees, individual clients, and business clients. We encourage work-life balance by allowing employees to adjust their schedules to accommodate personal needs, such as family commitments or health-related issues.

Job Summary:

We are seeking a versatile and dynamic individual to fill the combined role of an Account Manager and IT Systems Specialist. This position requires a unique blend of tax and bookkeeping expertise, technical proficiency, and strong problem-solving abilities. The ideal candidate will be responsible for managing our company's software systems, providing technical support to employees, and offering assistance with tax preparation and support tasks. This role presents an exciting opportunity to contribute to both the financial and technological aspects of our organization.

Key Responsibilities:

IT Systems Specialist Duties:

- Perform or assist in the installation, configuration, and maintenance of software applications for employees, providing login information and training sessions as needed.

- Provide technical support to employees, troubleshooting and resolving issues related to software glitches, hardware malfunctions, and network connectivity.

- Install, move, and diagnose hardware components, such as computers, printers, and networking equipment, as required.

- Set up and monitor security systems, including surveillance cameras and access control systems, to ensure the safety and security of company assets.

- Assist the Chief Operating Officer with developing and publishing Standard Operating Procedure (SOP) guidelines for software usage and IT procedures, ensuring consistency and compliance across the organization.

Account Manager Duties:

- Utilize tax expertise to ensure compliance with tax laws, regulations, and filing requirements.

- Research and understand the software needs of the company, particularly in relation to tax preparation, bookkeeping and compliance.

- Assist in tax preparation tasks, including organizing tax documents, inputting data, and preparing tax returns for clients.

- Provide tax support to clients and employees, offering guidance on tax-related inquiries and addressing basic rejections or errors in e-filed tax returns.

- Stay updated on tax regulations and changes to tax software to ensure accurate and efficient tax preparation processes.

Qualifications:

- Bachelor’s or associate degree in accounting, Finance, Information Systems, Computer Science, or related field.

- 1-3 years of relevant experience in tax preparation, tax compliance, IT support, or systems administration roles.

- Proficiency in tax software, databases, scripting languages (e.g., Python, SQL), and data analytics tools.

- Strong problem-solving skills and the ability to troubleshoot tax technology issues effectively.

- Experience with project management and or-ganizational skills to manage technology projects.

- Excellent communication skills to interact with tax professionals, IT teams, and stakeholders effectively.

- Certification(s) in relevant technologies is a plus.

Additional Requirements:

- Flexibility to address IT emergencies and tax-related tasks outside of regular business hours.

- Ability to adapt to changing technology and tax regulations quickly.

- Patience and empathy when providing technical support and tax assistance to employees and clients.

- Familiarity with security systems, such as surveillance cameras and access control, is beneficial.

- Applicants may be required to undergo both a background check and a drug test.

Benefits:

- Health, dental, vision & life insurance

- Paid time off

- Ten paid holidays

- Sick Leave

- SIMPLE IRA



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