Medical Assistant

2 months ago

Charlotte, United States Medi-Weightloss Full time
Job DescriptionJob Description

Position: Medical Assistant
Company: Medi-Weightloss of Ballantyne 

About Us:
Join our thriving team at Medi-Weightloss of Ballantyne where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.

Why Join Us:
• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Primary Responsibilities:
The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance and VOB. Exercise knowledge a plus.

Administrative Duties:
• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Clinical Duties (varied based on credentials):
• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

Requirements:
To excel in this role, you should have:
• Medical Assistant certification.
• Front office experience, including insurance and VOB knowledge.
• Clinical experience in EKG and phlebotomy.
• Prior experience and training in exercise (a plus).
• Strong communication and interpersonal skills.

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