Home Care Scheduler

3 weeks ago

Dallas, United States Homewatch CareGivers of North Dallas Full time
Job DescriptionJob DescriptionBenefits:
  • Paid time off

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Careers Advancement
We are seeking a Home Care Scheduler to join our team. In this role, you will be responsible for maintaining the schedule for all clients and caregivers. This includes ensuring that all shifts are covered at least 2 weeks in advance. In addition, the scheduler is responsible for tracking, changing and refilling all vacation requests, call-offs, requests for changes by the client, etc. and ensuring scheduling software has been updated. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

RESPONSIBILITIES
  • Coordinate internal and external staffing needs
  • Assign clients to the appropriate caregivers
  • Use agencys scheduling software
  • Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
  • Communicate with caregivers regarding any updates or changes to their schedule
  • Communicate with managers and clients to inform them of any schedule or staffing changes
  • Assist in the hiring, training, and management of new staff
QUALIFICATIONS
  • High school diploma or GED
  • Previous experience as a Home Care Scheduler or in a similar position is preferred
  • Highly organized with attention to detail
  • Comfortable with Microsoft Office and other computer programs
  • Ability to multitask and prioritize projects
  • Excellent customer service and interpersonal skills



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