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Community Relations Associate

2 months ago

Lehi, United States Hiro Solutions Full time
Job DescriptionJob Description

We are obsessed with establishing long term, reliable relationships with our communities. Our mission is to deliver honest, transparent, and high-integrity promotional experiences to local communities that they not only want but deserve. Our company is searching for a fun and friendly Community Relations Associate to develop long-lasting relationships and communicate directly with community leaders. 

We empower our Community Relations Associates to deliver a world-class and unique experience based on each community's needs. The best Community Relations Associates are genuinely eager to interact with community leaders and provide information on the clients and programs we represent. If you're reliable, empathetic, ambitious, and love to talk, this role is made for you

We Need A Community Relations Associate Who Can: 

  • Interact with consumers in a targeted community to promote new client campaigns and programs and determine the most efficient solutions to meet their needs
  • Assist with market research and community outreach in potential site communities
  • Communicate with consumers promptly regarding issues, concerns, estimates, pricing, order confirmations, or questions 
  • Process purchase orders and maintain accurate consumer data
  • Collaborate and coordinate with colleagues in the customer service and outreach department to support community needs and reach outreach and acquisition trajectories 
  • Attend company meetings for product knowledge, updates on new promotions, training, development, and networking (virtual)

Requirements & Skills of a Community Relations Associate: 

  • Open to applicants with no college degree
  • Experience in customer service, retail sales, food service, sales, or related fields is a PLUS  
  • Ability to learn and apply general knowledge of the company, products, and services
  • Perceptive and disciplined demeanor 
  • An infectious positive demeanor
  • Proven track record of over-achieving sales goals 
  • Passion for delivering exceptional service 

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