Service Technician

Job DescriptionJob DescriptionFOUNDATION AUTOMOTIVE is seeking experienced Service Technicians to join our team at the Henson Dealerships. In this position, you will be responsible for performing vehicle service and repair work as assigned in accordance with dealership and factory standards. The Service Technician is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.

Why Foundation Automotive?

• Personal Automotive Discounts at all of our participating dealership partners
• Full Medical, Dental, Vision, Life Insurance & 401K Benefit Options
• Employee Appreciation Events and a family-oriented and people first culture
• FSA & HSA Accounts Available
• Company sponsored lunches
• Travel Assistance and Insurance

Responsibilities:

• Ability to follow a workshop manual
• Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive customer loyalty.
• Diagnose cause of malfunction and repair; determine any additional needed repairs.
• Acquire technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II, and general vehicle maintenance systems.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Notify service advisor immediately if additional repair is required or not needed.
• Notify service advisor immediately if repairs can’t be completed within the time promised.
• Document all work performed on the RO including recording cause of failure.
• Maintain the highest possible standards of workmanship; perform quality checks.
• Road-test vehicles when required or refer to the test technician.
• Ensure that customers’ cars are kept clean and are only driven for business purposes.
• Keep shop area neat, clean; must account for all dealership-owned tools at all times.
• Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of the latest bulletins, service manuals, and other service publications.
• Participate in-service training activities; attend factory-sponsored training classes.
• Communicate regularly with service advisor/dispatcher to confirm the repair order information and diagnostic information.

Requirements:

• High School diploma or equivalent
• Former mechanical experience
• ASE or Manufacture certified required
• Manufacture certification preferred
• Effective communication skills
• Valid driver’s license and acceptable driving record
• Successful completion of pre-employment screening
• Authorization to work in the USA

Who We Are: Foundation Automotive is a growing automotive group with thirty-three dealerships across the United States. Our vision is to be the North American benchmark for top-tier automotive solutions and a company of trust, excellence, and innovation for our customers and employees – our mission is to provide modern automotive solutions across North America. We enrich the lives of our customers and employees by putting our Core Values first and are in the business of helping people succeed.

Our brands share a common vision that allows us to drive forward Employee Empowerment, Customer Satisfaction, Teamwork, Honesty, and Integrity, Innovation, and Continuous Improvement.

Together, we are Foundation Automotive.

Additionally, Foundation Automotive has assembled an all-star executive management team that has a shared vision of a People-first oriented culture. As an organization that values integrity and doing what is right, you can rest assured that we can be held accountable for your success as well as delivering on a progressive open-door policy.

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