Homecare/Front Desk Specialist
7 days ago
• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
• Act as the first point of contact for our guests, vendors and owners within a local management office
• Professional in all forms of communication such as email, phone calls, video calls and texts
• Responsible for taking incoming phone calls, outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concerns
• Assist with the creation and delegation of maintenance and housekeeping tickets
• Verify unit availability to assist with scheduling vendor or realtor visits
• Meet and maintain standards and metrics such as guest satisfaction, accuracy, efficiency and inquiry conversion to reservations
• Highly responsive and reliable
• Team player
• Light cleaning around office or units (if needed)
• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job
• Adhere to all company policies and procedures
• Perform light home maintenance such as changing light bulbs, air filters, troubleshooting Wi-Fi/cable, etc.
• Regularly inspect owner arrivals for quality assurance
• Work with owners/guests to rectify any concerns related to their unit
• Ensure work orders are submitted for any maintenance concerns
• Determine issues with housekeeping efforts and provide staff members with feedback regarding quality management
• Prepare linens and amenity bags each day and have them ready for the following day
• Perform inspections of properties to ensure they are guest/owner ready per company standards, and work directly with cleaning vendors to uphold those standards and hold them accountable
• Keep linen and amenity closet always stocked and clean
• Coordinate the return of lost and found items with office staff
• Deliver items to guests on an as needed basis
• Answer and assist guests with general questions
• Communication with owners/guests may be necessary at times
• Other duties as assigned
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Front Desk Recepionist
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Destin, United States Sea Oats Motel Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Recepionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...
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Destin, United States Henderson Beach Resort Full timeThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to...
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Front Office Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Destin, United States Henderson Beach Resort Full timeThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to...
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Front Office Manager
Found in: Appcast US C2 - 1 week ago
Destin, United States Henderson Beach Resort Full timeThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to...
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Night Auditor
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Destin, United States Henderson Beach Resort Full timeThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
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Night Auditor
Found in: Appcast US C2 - 1 week ago
Destin, United States Henderson Beach Resort Full timeThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
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Destin, United States Extended Stay Full timeExtended Stay - 4615 Opa Locka Lane [Room Attendant / Cleaning] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest property that may be left in the room directly to the front...
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Destin, United States Legendary Inc Full timeJob DescriptionJob DescriptionCome work in the heart of Destin at the Emerald Grande on the Harbor Walk Village!We are looking for a full-time Guest services Agent who is outgoing, friendly, and eager to work, who will fit in great with our current team. you will be working at the Front Desk which is the center of everything that happens at our property....
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Night Auditor-FT/4 Day Work Week/ 10 p.m.-8 a.m.
2 weeks ago
Destin, United States Legendary Inc Full timeJob DescriptionJob DescriptionJob Title: Night AuditorReports To: Guest Services ManagerSummary: The Night Auditor is responsible for assisting guests with their overnight requests and balancing the revenue and expense transaction which occurred during the day.Essential Duties and Responsibilities· Closing and balancing all room accounts· Counting and...
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Destin, United States Hand & Stone - Panama CityDestin Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsFlexible scheduleOpportunity for advancementTraining & developmentWellness resourcesJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada,...