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Parking Cashier Attendant

3 months ago

Oakland, United States Reimagined Parking Full time
Job DescriptionJob DescriptionDescriptionPosition: Parking Cashier Attendant
Location: Broadway- Webster Medical Plaza Parking
Address: 3300 Webster ST, Oakland, CA
Shifts: Monday - Friday - 10am-6:30pm
Pay: $19/hour

Cashier responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service. The Cashier ensures proper ticket handling and guest payments while delivering service that exceeds our customer/client’s expectations. The Cashier is responsible for taking payments and assisting guests as they enter or exit the property. The Cashier works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times. 
Key Responsibilities
  • Responsible for performing cash transactions with accuracy and precision 
  • Keeping your cash organized and knowing what you have on hand 
  • Ensuring your cash and tickets are sorted throughout the day 
  • Preparing your cash control/summary sheets with accuracy and neatness 
  • Reporting all overages and shortages 
  • Making sure you plan ahead to have adequate change on hand 
  • Completing all Reimagined documents completely, accurately and neatly 
  • Responsible for keeping work environment neat and organized at all times 
  • Cleaning and organizing the interior of booth 
  • Cleaning the booth windows 
  • Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti 
  • Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans 
  • Ensuring supplies are properly stacked and organized at all times 
  • Responsible for maintaining a safe and secure work environment 
  • Ensuring the windows and doors are locked and cash is taken with you if you have to leave the booth for any reason 
  • Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit 
  • Report all odd occurrences or strange persons on the lot to your supervisor immediately 
  • Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift 
  • Adhering to the Reimagined Parking dress code for proper attire and grooming 
  • Responsible for adhering to all company policies and procedures 
  • Resolving customer complaints quickly and efficiently 
  • Providing exceptional customer service by being pleasant, courteous and helpful to customers 
  • Greet arriving and departing guests in a friendly and courteous manner 
  • Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary 
  • Issue and or collect visitor parking tickets 
  • Match visitor ticket forms when original tickets cannot located 
  • Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer 
  • Perform revenue drops following specific location procedures 
  • Maintain a clean, orderly, and safe work area in and around the cashier’s booth 
  • Answers telephone in a prompt and courteous manner, when required 
  • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead 
  • Communicate professionally at all times with guests, client, and teammates 
  • Other duties as may be assigned 


Skills, Knowledge and Expertise
  • Excellent customer service and communication skills 
  • Ability to verbally communicate with guests 
  • Ability to learn quickly and use sound decision making to thrive in fast-paced environments
  • At least 18 years of age 
  • Basic math skills 
  • Experience with cash handling is an asset 
  • Previous customer service experience, preferred 


Benefits
  • Comprehensive Medical, Dental, and Vision Plans. 
  • Life and Disability Insurance
  • 401K Plan with Generous Employer Match and Immediate Vesting
  • Generous Paid Time Off (PTO)