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Dispensary Manager

2 months ago

North Dartmouth, United States Solar Cannabis Co. Full time
Job DescriptionJob Description

JOB TITLE: Dispensary Manager

AUTHORITY & SUPERVISION: 

  • Reports directly to the Regional Retail Operations Manager
  • Oversees Assistant Dispensary Manager, Shift Supervisor(s), Budtenders, Inventory Specialists, and General Dispensary operations

JOB DUTIES & RESPONSIBILITIES: 


Daily Store Operations

  • Oversee the day-to-day operations of the dispensary
  • Maintain store compliance with all local, state, and federal regulations
  • Complete all financial reporting
  • Oversee physical inventory as well as, storage and supply of cannabis
  • Oversees all Dispensary team members
  • Coordinate with HR on staffing needs and recruiting process
  • Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback 
  • Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules
  • Manage day-to-day operations of Dispensary and ensure SOPs are followed
  • Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
  • Inspire, motivate, supervise, and provide guidance to Dispensary team members
  • Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products
  • Coordinate and communicate necessary information for bi-weekly team/management meetings
  • Coordinate and prepare new hire training materials
  • Collaborate with other department managers on Inventory, pricing, allocations and budget needs. 
  • Maintain all systems and equipment with dispensary
  • Troubleshoot and problem solve any equipment, systems or problems that arise
  • Manage financial records and daily cash handling procedures 
  • Maintain a clean and organized store
  • Other duties and special projects as assigned


Sales and Customer Service

  • Provide and inspire retail staff to deliver best-in-class customer service
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
  • Lead staff to exceed goals set forth by the Retail Operations Manager
  • Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS:

  • Bachelor’s degree in Business or related experience preferred
  • 5+ years of experience in a general management position
  • Cannabis experience preferred
  • Detail-oriented
  • Accountability for others
  • Strong interpersonal skills
  • Strong leadership, project management, and time management skills
  • Practical and proactive thinking
  • Strong problem-solving and organizational skills
  • Ability to build and maintain positive relationships in order to gain support and results

ADDITIONAL REQUIREMENTS:

  • Minimum of 21 years of age.
  • Must be able to work nights and weekends.
  • Possess valid driver’s license or state ID.
  • Must pass all required background checks.
  • Must be and remain compliant with any and all legal or company regulations for working in the industry.
  • This job function may include being in a stationary position, or moving for extended periods of time.

 

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