Supervisor, Transportation- Phoenix, AZ

2 months ago

Phoenix, United States Lakin Tire West Full time
Job DescriptionJob Description

Overview:

The Arizona and New Mexico Territory Supervisor directly reports to the Operations Manager and is responsible for the daily Supervision of the transportation operations within the assigned territory. This position manages all aspects of transportation discipline including safety and DOT compliances, route adherence, department development, personnel scheduling, workload assignments, cost control, and metric-driven results through performance and territory financial monthly statements.


Responsibilities:

  • This position requires a start time of 6:30 am in the office. The total daily hours will depend on business needs, the supervisor must also remain reachable after hours for any staff or equipment emergencies.
  • If the transportation team is working on Saturdays, the supervisor is required to be onsite. The schedule will be determined by how many routes are scheduled for that day.
  • Must maintain daily communication with the Warehouse Supervisor to ensure the availability of units for the following day.
  • In the event the Supervisor is not reachable via phone they must at least be available via text. It is the Supervisor's responsibility to communicate who their point of contact will be if they are fully unavailable.
  • To prevent miscommunication the Supervisor must confirm that each driver has been assigned a trailer for the following day.
  • The Supervisor is responsible for planning the transportation schedule for the following day.
  • If additional assistance is needed in Transportation the Supervisor must communicate in advance with the Warehouse Supervisor to avoid overall disruptions within the warehouse department.
  • Participates in the interview process for external and internal candidates, for driver and helper positions.
  • Provide day-to-day guidance, coaching, and support, and identify skill development opportunities for the territory employees.
  • Supports and conducts the onboarding process to ensure the new hire training schedule is adhered to and timeline commitments are on target for completion.
  • Evaluates new and current driver road proficiency testing and job performance, to ensure requirements are adhered to according to company standards and policies.
  • Provides daily managing of transportation operations to ensure high levels of service, production, and quality metrics are achieved.
  • Plans staffing levels to ensure adequate coverage. Executes daily reporting mechanisms that provide critical data points to business trends and overall operational performance.
  • Responsible for supporting efforts on training, recruiting, counseling, coaching, disciplinary action, and conducting annual reviews for employees.
  • Processes and approves weekly time and attendance, time off requests, and any other payroll exceptions to ensure compliance with timekeeping and time and attendance policy.
  • Effectively communicates with front-line employees regarding changes in procedures, initiatives, and program rollouts. Responsible for thorough driver check-in/check-out process
  • Tracks progress of routes daily (In dispatch screen, XRS, email communicators).
  • Responsible for daily communication with the Customer Service department to ensure any local customer issues are addressed and resolved promptly.
  • Provides route feedback to Regional Territory Router for record-keeping and route efficiency to store via software database.
  • Ensures routing technology is utilized and routes are executed as designed, validating that tire quantity is properly entered via mobile cast for production accuracy reporting.
  • Manages DVIR / Driver’s log / pre-trip / post-trip process ensuring DOT compliance is adhered to daily.
  • Reviews all accidents and injuries for the department, ensuring root cause analysis is performed and the solution is executed immediately.
  • Works closely with outsourced vendors to maintain a fleet in a prescribed manner.
  • Establishes and manages proper workflow to ensure daily, weekly, and monthly DOT / IFTA reporting, and requirements are met.
  • Accountable for the territory’s budget commitment, ensuring cost metrics are on target enabling us to meet budget on the month-to-month financial statement.
  • Hold formal monthly meetings with the Operations Manager to review the Territory’s financial statement for the department.
  • Performs additional duties and responsibilities as assigned.


Qualifications & Competencies
Education/Work Experience:

  • High school diploma or general education degree (GED)
  • College degree preferred.
  • 5+ years of previous experience in transportation, routing, DOT maintenance understanding, Knowledge of DOT rules and regulations, and Logistics software.
  • Frequent contact with the public and staff under a variety of circumstances requiring the ability to communicate clearly in English (verbal and written) with others of all social and economic levels from a diverse cultural and ethnic population.
  • Ability to read and interpret general business writing and to write routine reports, business correspondence, and emails.
  • PC Literate with basic knowledge of Microsoft Office Suite of products and Roadnet.
  • Bilingual English/Spanish is required.


Certificates/Licenses:

  • Valid Driver's License, Class C license preferred. Willingness to drive own vehicle occasionally on company business.

Willing to travel both locally on company business - 25% or more

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