Housekeeping Houseperson

4 weeks ago

Saint Charles, United States Q - Center Full time
Job DescriptionJob Description

Q Center is looking for a Full Time Housekeeping Houseperson to join our team

Job Summary

The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas along with properly distributing/collecting linens, supplies and trash. This position is also responsible for promptly responding to requests from other departments and guests which may include delivering items to guest rooms.

The schedule for this position is 8am-4:30pm, varying days of the week and weekend.

Starting rate for this position is $16.00/hour

 Benefits

  • Paid time off
  • 401(K) with employer match
  • Holiday Pay
  • Medical, Dental and Vision Insurance with Wellness Credits
  • Employee Assistance Program
  • Basic Life, AD&D 
  • Disability Benefits
  • Employee Meals

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

 

Physical Requirements

  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Fundamental Requirements:

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
  • Walk assigned floors at beginning and end of shift; remove papers, trays and dishes, remove trash and linens and note any areas that need immediate cleaning.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Use daily checklist to complete cleaning the areas and items listed below as assigned:

              a. Elevator lobbies

              b. Trash cans

              c. Glass tables

              d. Furniture

              e. Ice machines/vending areas

              f. Elevator doors/frames

              g. Service landings/linen closets

              h. Stair wells

              i. Vacuum and/or mop hard floors

              j. Other projects as assigned by management

  • Practice safe work habits to ensure safety to guests, fellow employees and self.
  • Handle items for "Lost and Found" according to Q Center standards.
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
  • Report maintenance issues by dialing 0 or to Housekeeping Supervisor/Manager.
  • Be familiar with correct guestroom cleaning procedures to assist with cleaning, if needed.
  • Pick up any Room Attendant's dirty linen or trash, as needed.
  • Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per center procedures.
  • Vacuum guest corridors.
  • Deliver guest amenities to rooms, as requested, within 20 minutes per Q Center standards.
  • Assist Housekeeping as needed; delivering bed boards, roll-aways, refrigerators, irons, coffee, etc.).
  • Deliver any clean linen and supplies to assigned sections, as needed.
  • Maintain cleanliness and organization of breakrooms, linen rooms, storage closets, dock areas and stairwells.
  • Ensure overall guest satisfaction.

The Q Center:

Q Center is more than a conference center – it’s an experience With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

 EEO is the Law    Supplement Notice     Pay Transparency

If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.

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