Players Club Attendant

4 weeks ago

Missoula, United States S&K Gaming LLC Full time
Job DescriptionJob DescriptionSUMMARY:
The Players Club Attendant, under direct supervision of the Players Club Manager, is responsible for generating a positive and friendly atmosphere for all customers. Identifies and greets guests and provides complementary and other service where required. Enroll new members for players club cards. Ensures customer needs are met in a timely fashion. Promotes excellent customer service, positive public and employee relations. Always presents oneself in a neat and clean appearance. Responsible for providing consistent, courteous service to all property guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained. Effectively input data into tracking system. Answer questions about the property in a positive and complimentary manner. Ensures positive customer relations through effective communications. Regularly reviews gaming area to assist customers. Greets players in a friendly manner and provides assistance where necessary. Maintains follow up contact with customers. Attends periodic meetings and training sessions. Monitors VIP areas as assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Knowledge of principles and practices of public relations, promotions, and marketing in a customer service-oriented environment.
  • Knowledge of computer utilization in marketing/business operations.
  • Incumbent may handle and be accountable for financial instruments during course of work.
  • Ability to write reports and business correspondence.
  • Ability to communicate effectively in the English language, both verbally and in writing with staff and the public.
  • Ability to apply basic mathematical skills.
  • Ability to interpret a variety of instructions furnished in written and oral form.
  • Skill in operating business computers and office machines, including Microsoft Word and Excel.
  • Input new player information into the database system and issue/print players club cards.
  • Explain Players Club to all customers in detail and motivate guests to join club.
  • Reprint lost/stolen cards, void unattended/stolen cards.
  • Register all participants in any promotional purposes and giveaways.
  • Must be very well versed on property events and able to relay it to our customers.
  • Actively promote the Players Club and its benefits to S & K Gamings customers.
  • Promote all eligible guest to carded, tracked players by enrolling those customers in the Players Club.
  • Conduct promotions through the Players Club system and help facilitate special events and promotions in and out of casino.
  • Distribute information about S & K Gaming properties and amenities and facilitates customer surveys on and around the property.
  • Retain information concerning all players club promotions, entertainment, and events.
  • Make announcements regarding casino promotions, other announcements, entertainment, and events throughout casino.
  • Record information regarding guest, major wins, etc. for marketing department.
  • Facilitate the flow of information by attending regularly scheduled department meetings.
  • Routinely inspect stock of Players Club materials and supplies and re-stock as needed.
  • Capable of handling routine customer complaints, unpleasant customers and incidents while exhibiting the appropriate discretion in identifying situations that require the attention of a supervisor.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Demonstrated passion for excellence with respect to treating and caring for customers.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Has a pleasant, patient, and friendly attitude.
  • Strong decision making and analytical abilities.
  • Strong detail orientation and communication/listening skills.
  • Possess a strong work ethic and team player mentality.
  • Performs other duties as assigned

EDUCATION and/or EXPERIENCE:
  • High school diploma or general education degree (GED) required.
  • Exceptional guest service and communication skills is required.
  • Minimum of six (6) months prior experience working with the public is preferred.
CERTIFICATE, LICENSES & REGULATIONS:
  • Required to complete Title 31 Bank Secrecy Act (Anti-Money Laundering) certification annually.
  • Required to watch Customer Service video annually.
  • Required to watch Sexual Harassment video.
  • SafeServ certification is required.
  • Must complete gaming application, background investigation and fingerprint process.
  • Required to obtain and maintain gaming license from the CSKT Tribal Gaming Commission annually.
  • This individual will be required to successfully pass a pre-employment drug test and as a condition of employment will be subject to random drug testing.
  • It is always the responsibility of the employee to have all documents current and valid.

  • Players Club Attendant

    3 months ago

    Missoula, United States S&K Gaming LLC Full time

    Job DescriptionJob DescriptionSUMMARY:The Players Club Attendant, under direct supervision of the Players Club Manager, is responsible for generating a positive and friendly atmosphere for all customers. Identifies and greets guests and provides complementary and other service where required. Enroll new members for players club cards. Ensures customer needs...

  • Room Attendant

    1 month ago

    Missoula, United States New Castle Hotels & Resorts Full time

    Job Description Room Attendant Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each...

  • Room Attendant

    4 weeks ago

    Missoula, United States New Castle Hotels & Resorts Full time

    Job Description Room Attendant Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each...

  • Laundry Attendant

    1 month ago

    Missoula, United States Courtyard Missoula Full time

    Job DescriptionJob DescriptionCourtyard Missoula in Montana is looking to hire a full-time Laundry Attendant. Are you a high-energy individual who loves a clean space? Would you enjoy working for a company that provides a great work environment? If so, please read on!This position with our hotel housekeeping team earns a competitive wage of $17 - $18/hour....

  • lounge liquor store attendant

    2 weeks ago

    Missoula, Montana, United States Town Pump Full time

    LOUNGE LIQUOR STORE ATTENDANTDate:May 7, 2024Location: Missoula, MT, US, 59808 Apply now »LIQUOR STORE ATTENDANTBasic Statement of Functions Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or...

  • LOUNGE LIQUOR STORE ATTENDANT

    1 month ago

    Missoula, United States Town Pump, Inc. Full time

    LIQUOR STORE ATTENDANT Basic Statement of Functions Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with...

  • LOUNGE LIQUOR STORE ATTENDANT

    4 weeks ago

    Missoula, United States Town Pump, Inc. Full time

    LIQUOR STORE ATTENDANT Basic Statement of Functions Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with...

  • Drive Thru

    3 weeks ago

    Missoula, United States Panera Bread Full time

    Are you a friendly, team player that enjoys working with people? Then come join Panera Bread, an award-winning leader in the restaurant industry. The kinds of people who will love working at Panera, and perform well here, are hard-working team players who are warm, authentic, and hungry for exciting new opportunities.NOW HIRING / IMMEDIATE OPPORTUNITIES...

  • Drive Thru

    4 weeks ago

    Missoula, United States Panera Bread Full time

    Job DescriptionJob DescriptionAre you a friendly, team player that enjoys working with people?Then come join Panera Bread, an award-winning leader in the restaurant industry. The kinds of people who will love working at Panera, and perform well here, are hard-working team players who are warm, authentic, and hungry for exciting new opportunities.NOW HIRING /...

  • Housekeeper

    4 weeks ago

    Missoula, United States HHS, LLC Full time

    Housekeeper/Floor Care Technician Wage: $17/hour Full-time and part-time positions available Evening/ overnight Night shifts available Background check, drug screen, and proof of employment eligibility required Location: Community Medical Center Hospital Housekeeper We’re looking for friendly, compassionate, team players to join our...

  • Housekeeper

    2 months ago

    Missoula, United States HHS, LLC Full time

    Housekeeper/Floor Care Technician Wage: $17/hour Full-time and part-time positions available Evening/ overnight Night shifts available Background check, drug screen, and proof of employment eligibility required Location: Community Medical Center Hospital Housekeeper We’re looking for friendly, compassionate, team players to join our...

  • Entry Level Marketing Associate

    1 day ago

    Missoula, United States The Market Social Full time

    Position: Marketing Associate - Entry LevelOur client is seeking a motivated individual with leadership potential to join their team. They believe in promoting from within, which is why all new team members start in their entry-level role focused on direct marketing and team development. In this position, you will manage marketing campaigns for their...

  • Entry Level Marketing Associate

    1 hour ago

    Missoula, United States The Market Social Full time

    Position: Marketing Associate - Entry LevelOur client is seeking a motivated individual with leadership potential to join their team. They believe in promoting from within, which is why all new team members start in their entry-level role focused on direct marketing and team development. In this position, you will manage marketing campaigns for their...

  • Housekeeper

    3 weeks ago

    Missoula, United States Hospital Housekeeping Systems Full time

    Housekeeper/Floor Care Technician * Wage: $17/hour * Full-time and part-time positions available * Evening/ overnight Night shifts available * Background check, drug screen, and proof of employment eligibility required * Location: Community Medical Center Hospital Housekeeper We're looking for friendly, compassionate, team players to join our...

  • Sales & Service On-site Lead - $26/hourly

    4 days ago

    Missoula, United States AAA Northern California, Nevada & Utah Careers Full time

    JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. *Why Work For Us?* * Great Pay - opportunity to participate...

  • Sales & Service On-site Lead - $26/hourly

    4 days ago

    Missoula, United States AAA Northern California, Nevada & Utah Full time

    Job DescriptionJOB DESCRIPTIONWe call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us?Great Pay - opportunity...

  • Sales & Service On-site Lead - $26/hourly

    5 days ago

    Missoula, United States AAA Northern California, Nevada & Utah Full time

    JOB DESCRIPTIONWe call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us?Great Pay - opportunity to participate in AAA...

  • Housekeeper

    4 weeks ago

    Missoula, United States HHS Full time

    Housekeeper/Floor Care Technician Wage: $17/hour Full-time and part-time positions available Evening/ overnight Night shifts available Background check, drug screen, and proof of employment eligibility required Location: Community Medical Center Hospital Housekeeper Were looking for friendly, compassionate, team players to join our housekeeping team! ...

  • Universal Associate

    1 month ago

    Missoula, United States Clearwater Credit Union Full time

    Job DescriptionJob DescriptionClearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strategic plan and shape our company culture. Our organizational culture is to accept the responsibility to serve our co-workers and...

  • Universal Associate

    4 weeks ago

    Missoula, United States Clearwater Credit Union Full time

    Job DescriptionJob DescriptionClearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strategic plan and shape our company culture. Our organizational culture is to accept the responsibility to serve our co-workers and...