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Hyannis, Massachusetts, United States Margaritaville Resort Cape Cod Full timeJob Title: Barista - Coffee ConnoisseurJob Summary: We are seeking a skilled Barista to join our team at Margaritaville Resort Cape Cod. As a Barista, you will be responsible for preparing and serving high-quality beverages, maintaining a clean and welcoming environment, and providing exceptional customer service.Key Responsibilities:* Prepare and serve...
Barista
2 months ago
Hyannis, United States
Margaritville Resort Cape Cod
Full time
Job DescriptionJob DescriptionCompany Overview:Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun and the spirit of optimal hospitality, where your growth potential is as endless as the fun, sun, and good vibes.
Job Overview
The barista position represents the brand and culture of Margaritaville Resort Cape Cod. The barista is an expert in preparing and serving beverages in a coffee bar and has excellent customer service skills, including creating and maintaining a welcoming atmosphere at all times. Some duties include preparing and serving well-crafted specialty coffee drinks, beverages, light snacks, and meals, such as baked goods, sandwiches, and salads. The position ensures guest satisfaction and compliance with established brand standards and operating procedures.
Essential Duties and Responsibilities
The barista job requires passion and extensive knowledge of coffee beans and blends. Baristas must also know how to operate and maintain espresso machines. To be successful, baristas also need various other prerequisite skills and qualifications. This includes looking presentable and being friendly and polite. The following list is not exclusive nor all-inclusive. Other duties may be assigned.
- Grinding and brewing coffee
- Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees.
- Consistently providing well-crafted, beautifully presented, and tasty beverages.
- Taking customer orders and receiving payment.
- Speaking and interacting with both new and regular customers.
- Maintaining a clean and sanitized working environment.
- Following health and safety guidelines.
- Regularly perform stock checks in the coffee bar and place new orders.
- Following recipes and presentations for food and beverage items, if needed.
- Be aware of and follow operational policies and procedures.
- Being punctual and maintaining regular and consistent attendance.
- The ability to work flexible hours and shifts, which may include early mornings, late nights, weekends, and holidays
- Contributing to a positive work environment.
A High School diploma or GED equivalent is required, as well as a minimum of one year of experience as a server, host, or cashier and previous experience in a customer-facing environment, such as the hospitality or retail industry. Barista certification is desired but not required.
Knowledge and Skills
- Punctuality and regular attendance.
- Attention to detail
- Physical stamina
- Effectively work with others in a team.
- Ability to remain calm under pressure, especially during peak hours.
- Basic knowledge of computers, cash handling, and point-of-sale systems.
- A passion for coffee and an eagerness to stay up to date with the latest trends.
- Ability to read written forms of communication and monochrome computer screen.
- Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
- 90% of the shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
- Mobility - must be able to reach all areas of the hotel to assist clients.
- Occasional standing.
- Occasional carrying and lifting of files and office items up to 25 lbs.
- Environment: Work inside 95%
- Material/equipment used include computer display and telephone.
- Prolonged standing at indoor, thermostatically climate-controlled workstations.
- Medical, Vision, & Dental Insurance
- Referral Bonus Eligible
- Paid Time Off
- Hotel and other discounts
- 401K Retirement
- Pet Insurance
- Free Meals on Shift
- Holiday Pay
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