Medical Assistant, Non-Certified

4 weeks ago

Pensacola, United States West Florida Medical Center Clinic PA Full time
Job DescriptionJob DescriptionDescription:

JOB SUMMARY

The Medical Assistant, non-certified, is responsible for escorting patients to the exam room, retrieving all phone calls, voicemails, and prescription requests; and communicating with patients for instruction, information and assurance. Performs these and other tasks in an organized, efficient and productive manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Identify self verbally and by wearing name badge at all times while on duty.
  • Under the direct supervision and responsibility of a licensed physician*, a Medical Assistant, non-certified, may undertake the following clinical duties:
  • Prepare medical instruments or equipment for use.
  • Prepare patient treatment areas for use.
  • Obtain and record patient vital statistics or other health information. Ensure the identification of the patient. Verify name and MCC # with requisition or appointment schedule, ensure labels are printed for all tests ordered.
  • Organize work and handle workload efficiently; organize an effective and efficient response to optimize productivity.
  • Maintain adequate supplies for testing, replenish supplies when necessary. Alert appropriate personnel when supplies are needed.
  • Enter physician directed and documented diagnostic orders into the approved EMR Order Entry system. Complete fax orders as needed and document confirmation of sent and received diagnostic orders.
  • Maintain safety procedures. Suggest ways to solve safety/health problems. Uses appropriate safety equipment (i.e. safety needles, sharps containers, Personal Protective Equipment/PPE). Decontaminate/sterilizes work area at end of day as needed.
  • Be proficient with standard concepts, practices and procedures within medical field.
  • Prepare charge tickets for appropriate tests and procedures performed.
  • Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
  • Answer patient questions in a friendly and professional manner; direct requests appropriately and efficiently.
  • Schedule procedures as necessary.
  • Answer calls and respond to voice mail in a timely manner.
  • Understand limitations of role as a non-certified Medical Assistant.
  • Perform other duties as assigned accurately and willingly.

*Physician has the option to delegate this responsibility to a mid-level provider.

CORPORATE CULTURE RESPONSIBILITIES

  • Follow established corporate and department-specific policies and procedures.
  • Attend all corporate and department-specific required training.
  • Uphold MCC’s Purpose, Values, and Vision.
  • Abide by MCC’s Corporate Culture Responsibilities.
  • Perform other duties as may be assigned cheerfully and willingly.
Requirements:

EDUCATION/EXPERIENCE REQUIREMENTS

  • Minimum education requirement is high school diploma or GED.
  • Medical office experience required in a clinical-based position.

KNOWLEDGE, SKILLS AND ABILITIES

  • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
  • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
  • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
  • Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications.
  • Proficient in use of English language both in written and verbal communication.
  • Must be able to communicate with individuals of varying socio-economic backgrounds.
  • Good visual acuity, including color discrimination, is required.
  • Ability to work in hazardous and biohazardous areas.
  • Ability to work in an area in close proximity to other employees
  • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Professional demeanor and recognition of privacy considerations for patients and families.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

  • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
  • Standing/Walking: Frequently; activity exists up to 2/3 of the time
  • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
  • Ability to look at a computer screen for extended periods.
  • Ability to perform constant repetitive hands and finger motions.
  • Ability to work in various positions (standing, sitting, bending, and walking) for extended/long periods of time.
  • Talking (Must be able to effectively communicate verbally): Yes
  • Seeing: Yes
  • Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

  • Must exhibit stable work behaviors daily.
  • Must possess adequate individual coping skills.
  • Ability to remain calm and professional regardless of workload or time constraints.
  • Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT

  • Exposed to frequent and constant interruptions in daily functions/schedule.
  • Must be available to customers and staff throughout the day.
  • May be required to work extended hours to meet department needs.
  • Clinical/Medical practice office operations.

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