Fuel Dispatcher

2 weeks ago

Fort Worth, United States Reeder Distributors, Inc. Full time
Job DescriptionJob Description

Attendance Requirements:

  • The schedule for this position is 5am - 2pm Monday thru Friday; however, schedule requirements may vary during the training period.

Essential Duties:

  • Respond quickly to customers or sales reps via email or phone, about ETA or delays on daily/future orders.
  • Troubleshoot drivers on their day-to-day operation. This includes scheduling truck maintenance, retaining loads, customer site/contact information.
  • Responsible for monitoring product inventory at customer locations.
  • Route loads and deliveries according to truck capacity and available carded drivers.
  • Review and complete the order process and prepare schedules for all deliveries.
  • Perform order entry function.
  • Monitor fuel and/or bulk lube usage and make independent decisions in regards when and where to deliver, including decisions regarding diverting loads, canceling deliveries, and adding deliveries as needed based on market conditions.
  • Ensure the overall customer experience and service exceeds Company standards.
  • Plan and assign deliveries to maximize productivity, profitability, and customer service.
  • Anticipate, identify, prioritize, and resolve/eliminate problems through effective delivery, planning and scheduling.
  • Perform load planning activities and coordinate load assignments.
  • Handle administrative paperwork and computer entry duties.

Skills:

  • Experience or knowledge of fuel inventory management tools
  • Dispatching experience
  • Strong ability to multi-task
  • Strong communication
  • Demonstrate effective problem solving/analytical skills with attention to detail
  • Strong time management
  • Strong ability to thrive in a fast-paced, change-oriented, high-pressure work environment.

Competencies:

  • Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.
  • Project Management - Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Results-Driven - Demonstrates drive to achieve or surpass results tied to internal or external standard of excellences. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Physical Demands:

  • Vision: minimum vision required to prevent injury from oneself and others
  • Hearing: perceiving the nature of sounds with or without correctio
  • Talking: expressing or exchanging ideas by means of the spoken word.
  • While performing the duties of this job, the associate is regularly required to sit.

Candidates must pass a background check and drug screen prior to hiring.



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