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Pharmacy Technician II
2 months ago
GENERAL SUMMARY The Pharmacy Technician II supports the pharmacy team by performing specialized technical duties under the supervision of a licensed pharmacist. This role involves advanced responsibilities in medication management, patient support, and pharmacy operations. The Pharmacy Technician II ensures the safe and effective preparation and distribution of medications, adherence to legal and regulatory requirements, and provides valuable support in specialized areas of pharmacy practice.
ESSENTIAL JOB FUNCTION/COMPETENCIES
- Responsibilities include but are not limited to:
- Performs duties as assigned by Pharmacy Manager, and Staff Pharmacist including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Accurately prepare and dispense medications, including compounded medications and specialty drugs, following prescriptions and established protocols.
- Provide advanced technical support in specialized areas such as oncology, sterile compounding, or pediatric pharmacy.
- Assist in the preparation of intravenous (IV) admixtures, chemotherapy, and other specialized medications following aseptic techniques.
- Perform medication reconciliation and assist with medication therapy management (MTM) services under the guidance of a pharmacist.
- Assist in patient education on medication use, including proper administration, potential side effects, and storage.
- Address patient inquiries and concerns, referring complex cases to the pharmacist as needed.
- Assist in reconciliation of missing orders and doses and complete required documentation.
- Assist in training new pharmacy technicians and interns.
- Complete all assigned charging and crediting functions, including from miscellaneous sources.
- Stock medications to their appropriate locations, rotate stock as necessary and check outdates, and assist in maintaining adequate stock levels.
- Maintain accurate and complete documentation of all pharmacy activities, including medication preparation and dispensing records.
- Participate in ongoing education and training to stay current with advancements in pharmacy practice and technology.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
- Certified Pharmacy Technician (CPhT) certification required.
- Licensure and certifications as required by State.
KNOWLEDGE | SKILLS | ABILITIES
- Utilize Pharmacy operating system.
- Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Strong organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. ? Facilitate communication within the Pharmacy.
- Knowledge in healthcare systems operations such as EMR.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Customer-oriented with ability to remain calm in difficult situations.
- Delivers exceptional patient service throughout all interactions.
- Strong analytical and problem-solving skills.
- Skill in using computer programs and applications including Microsoft Office.
- Ability to build relationships with patients and display empathy and compassion to patients.
- Ability to work independently and manage deadlines.
- Complies with HIPAA regulations for patient confidentiality.
- Complies with all health and safety policies of the organization.
EDUCATION REQUIREMENTS
- High School Diploma or equivalent required.
- Completion of Pharmacy Tech program required.
EXPERIENCE REQUIREMENTS
- Minimum of 2 years of experience as a pharmacy technician required.
- Previous experience as a Pharmacy Technician II and/or specialized experience preferred.
- Prior completion of department IV training and competency.
- Bilingual-Spanish preferred.