Dental Office Team Lead

2 weeks ago


Toledo, United States Neighborhood Health Association Full time
Job DescriptionJob DescriptionSalary:

The Dental Office Team Lead will assist the Dental Office Team Lead in managing the day-to-day administrative activities of the organization’s dental clinics as they relate to the dental office functions which include but are not limited to front office services such as confirming patient appointments, data entry, financial planning for dental patients, overseeing and ensuring the repair and maintenance of dental office equipment and other related functions.

This position will provide analytical analysis and will assist with the creation of written guidelines, policies, and procedures in accordance with all organizational, local, state, federal and industry standards.

Qualifications:

  • Experience in business team functions, dental office management, at least one-year dental assisting, work experience with at least one (1) year experience providing administrative support services in a dental office.
  • Must be currently certified in CPR as to be prepared for a potential emergency or be willing to become certified
  • Valid Ohio or Michigan driver’s license and auto insurance with an acceptable driving record. Reliable transportation and willingness to travel to all the organization’s administrative and dental clinic sites.
  • Skilled in insurance processing, patient finance presentations

Skills and Experience:

  • Ability to communicate effectively orally, in writing, face-to-face, and over the phone and professionally with people from diverse backgrounds and at all levels of the organizations.
  • Possesses the personal maturity and emotional intelligence to be able to manage working under demanding and challenging circumstances.
  • Displays a pleasant and respectful manner when dealing with patients and staff.
  • Exhibits patience, understanding and consideration for others.
  • Able to work independently toward predetermined outcomes or as a member of a group.
  • Willingness to perform services of benefit and help to others.
  • Must be sensitive to cultural, religious and ethnic diversity.
  • Experience in working with medically indigent preferred.
  • A strong working knowledge of medical; specifically, dental terminology
  • Proficient user of medical and/or dental office practice management software program(s). Dentrix experience highly preferred.
  • Working knowledge of general computer functions (Microsoft Windows, Word, Excel, and Outlook).
  • Strong ethics and a high level of personal and professional integrity
  • Ability to maintain patient confidentiality
  • Proficient in four handed and dental treatment procedures
  • Ability to communicate with and oversee outcomes with a team

 

-This is a full-time, exempt salary position, Monday – Friday, no weekends or holidays

-Excellent benefits including Health, Dental and Vision Insurance, PTO and 11 paid holidays.

-We are a drug free workplace, and an Equal Opportunity Employer.

 

Candidates must provide salary requirements to be considered for an in-person interview.


Who We Are:

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women’s health center, senior centers and a full service pharmacy with lab services on site.

 

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.


Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.


We are a drug-free workplace and an Equal Opportunity Employer.



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