Protective Services Supervisor
1 month ago
Description/Job Summary
As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of protecting patients, visitors and staff from violence and criminal activity. In addition to their stated primary mission, the Protective Services Supervisor will also perform professional and supervisory duties related to the Healthcare Protection Officer (HPO) and Prevention of Workplace Violence (PWV) programs.
Protective Services Operations
Manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of hig- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSS will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence.
Prevention of Workplace Violence (PWV) and Threat Management (TM)
The PSS provides support to prevent, investigate and/or successfully resolve security threats and workplace violence. The PSS works in partnership with the site security management to ensure seamless coordination on all security related issues. The PSS manages assigned Prevention of Workplace Violence (PWV) programs to include providing Threat Assessment and Management (TAM) support to the service area or site Threat Management Team (TMT).
Range: $125,846/annual
Area: Zion Medical Center
Responsibilities/Duties
Healthcare Protection Officer Program
- Assigns, directs, leads, and manages HPO's to support effective performance and deliver exceptional service. Mentors and coaches' staff to ensure they successfully perform their job duties and work collaboratively with others.
- Reviews incident reports, investigations, and other documents for accuracy prior to submission; schedules and leads HPO meetings on a regular cadence; prepares rosters and schedules for operations by organizing shift changes, days off, sick leave, PTO, and training time; assures adequate coverage for assigned shifts; ensures completion of training requirements.
- Collaborates with the HPO Program Sr. Manager and Human Resources on officer conduct, performance, and attendance issues, onboarding and training; follows policy, constructive coaching and discipline process when necessary.
- Effectively communicates and supports local and system leadership decisions and initiatives, helping staff adapt to change through communication, education, problem resolution, and by setting a positive example.
- Develops and maintains a good working relationship with local law enforcement agencies and community partners.
Prevention of Workplace Violence Program
- Manages the PWV program at assigned service area or sites.
- Ensures workplace violence incidents are investigated and documented properly.
- Works with HPO's to implement PWV mitigation and intentional rounding strategies, communication tools, and workflow processes including the development of safety and security plans for individuals identified as being high risk for violent behavior.
- Coordinates the delivery of PWV training to staff.
- Ensures regulatory requirements are met.
Threat Management
- Manages and/or supports investigations and classification of threats against staff, patients, or facilities.
- As directed, leads the TMT at the site level.
Program Management
- Develops, scopes, sequences, and tracks major programs, often with regulatory requirements
- Develops, scopes, sequences, and tracks incident reporting metrics that drive departmental goals and contribute to change management strategies
- Public speaking/training/teaching
- Ensures compliance with federal and state security and risk regulations including Joint Commission, CMS, HIPAA; other state laws related to healthcare security; and the organization's security services-related policies and procedures
- Fosters a culture of execution, accountability, and continuous improvement across the team
- Collaborates congenially and contributes to a climate of cooperation across the department
Works effectively in a consensus-driven, values-based organization
Required Skills
Demonstrated success working in a highly regulated work environmentDemonstrated security leadership in a healthcare environment
Demonstrated training delivery, teaching, and curriculum development expertise
Must be knowledgeable of processes, tools, and techniques for assessing and mitigating security risk and workplace violence in diverse locations.
Must effectively manage subordinates
Must demonstrate a high level of integrity and professionalism to handle sensitive and confidential information
Demonstrated ability to set priorities and respond to changing demands from multiple sources in a fast-paced environment
Project management experience
Database management experience
PC skills including MS Word, Excel, Outlook, and PowerPointPreferred Experience
5+ years Security, military, or law enforcement related experience
3+ Healthcare security lead experiencePreferred Education
Security Management, Organizational Leadership, or similar field
Bachelors degree
Required Qualifications
Valid drivers licensePreferred Qualifications
Certified Protection Professional (CPP)Professional Certified Investigator (PCI)
-
Protective Services Supervisor
1 week ago
San Diego, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Protective Services Supervisor
4 weeks ago
San Diego, United States Blackstone Consulting, Inc Full timeJob DescriptionJob DescriptionDescription/Job SummaryAs part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of...
-
Protective Services Supervisor
1 week ago
San Diego, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Protection agent
2 weeks ago
San Diego, United States Alpha Group Protective Services Full timeJob DescriptionJob DescriptionPrivate Estate security. Night shift, 10PM - 6AM. Armed security position, BSIS firearm permit is required.
-
Protective Services Supervisor
1 week ago
San Francisco, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Northern California for a leading healthcare provider. The PSPM, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Protective Services Supervisor
4 weeks ago
San Francisco, United States Blackstone Consulting, Inc Full timeJob DescriptionJob DescriptionDescription/Job SummaryAs part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Northern California for a leading healthcare provider. The PSPM, will lead an HPO team on their primary mission of...
-
Protective Services Supervisor
1 week ago
San Francisco, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Northern California for a leading healthcare provider. The PSPM, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Protective Services Supervisor
1 month ago
San Francisco, United States Blackstone Consulting, Inc Full timeJob DescriptionJob DescriptionDescription/Job SummaryAs part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Northern California for a leading healthcare provider. The PSPM, will lead an HPO team on their primary mission of...
-
Protective Services Supervisor
1 week ago
San Marcos, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Protective Services Supervisor
5 days ago
San Marcos, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Protective Services Supervisor
4 weeks ago
San Marcos, United States Blackstone Consulting, Inc Full timeJob DescriptionJob DescriptionDescription/Job SummaryAs part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of...
-
Protective Services Supervisor
4 days ago
San Marcos, United States Blackstone Consulting Full timeDescription/Job Summary As part of the Regional Security Services team, the Protective Services Supervisor is an experienced security leader that will supervise a team of Healthcare Protection Officers (HPO) in Southern California for a leading healthcare provider. The PSS, will lead an HPO team on their primary mission of protecting patients, visitors and...
-
Loss Prevention Officer
1 week ago
San Diego, United States Garnet Protective Services Full timeWe are looking for a professional loss prevention officer to protect our premises, assets and personnel. You will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report. **Qualifications** - Must have high school diploma or equivalent - Must have a current guard card - Strong...
-
Supervisor, Security Services
2 hours ago
San Diego, United States Museum of Contemporary Art San Diego Full timeJob DescriptionJob DescriptionMuseum of Contemporary Art San Diego: Supervisor, Security ServicesDepartment: SecurityReports to: Chief of SecurityEmployee Status: Full-time, Non-Exempt Primary Work Location: La JollaWork Schedule: Wednesday – Sunday (6:30 a.m. – 3:00 p.m.)Pay Range: $20.36 - $21.43JOB SUMMARY: Ensure the safety and...
-
Energy Compliance Services Supervisor
2 weeks ago
San Diego, United States Weaver Full timeThe Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and entrepreneurial workplace culture. Our leaders truly care about the well-being of all...
-
Supervisor, Pathology Services
4 days ago
San Diego, United States Rady Children's Hospital-San Diego Full time**JOB SUMMARY**: Under the general direction of the Director of Laboratory Services, the Supervisor provides leadership to the Laboratory staff and oversight for the operations of the lab. Serves as a facilitator, organizational liaison, technical advisor and mentor for the staff. Problem solves and resolves issues related to staffing and operations. Manages...
-
Quality Control Supervisor
4 weeks ago
San Diego, United States Stallergenes Greer Full timeJob DescriptionJob DescriptionQuality Control Supervisor General Requirements:This position will require the employee to fulfill the following general requirements for employment at Stallergenes Greer and includes but not limited to:Practice good hygiene and personal sanitation practicesCompliance with applicable standard operating proceduresCompliance with...
-
San Marcos, United States Flooring Services Full timeJob DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Operation Site Supervisor
1 month ago
San Diego, United States Summit Commercial Cleaning Services Full timeOverview: We are seeking a highly skilled and experienced OPS Site Supervisor to join our team. As a Site Supervisor, you will be responsible for overseeing and managing all aspects of projects, responsible for an specific area inside the property, ensuring the all the porters on site are completed on time, and completing the areas with the highest quality...
-
Maintenance Supervisor
1 week ago
San Diego, United States The ConAm Group Full timeMaintenance Supervisor - City Heights 10 | San Diego, CA WHO WE ARE: CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs a team of 1500+ energetic...