Director of Operations
1 month ago
These are the standards a well-above-average performer will maintain or exceed in this position:
- Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
- Oversee all contracts through closing
- Create and maintain an operations manual that documents all systems and standards
- Coordinate the purchase, installation, and maintenance of all office equipment
- Be the first point of contact in handling customer inquiries or complaints
- Keep the lead agent informed regarding any problems or issues that need to be handled
- Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Health Insurance
Responsibilities
Essential duties and responsibilities
- System development, implementation, and management
- Information management
- Oversight of contracts through closing
- Customer/Vendor relations
Requirements
Knowledge/Skills
- Strong written and verbal communication skills
- Exceptional organizational and project management abilities
- Bookkeeping skills
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Learning based
- Service-based attitude
- Proven ability to succeed
- High school graduate
- Bachelors degree preferred
- Leadership skills
- 3+ years Real estate experience
- Real estate license preferred
- 1+ years of service and management experience
- 3+ years of administrative experience
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