Leasing Consultant

LEASING CONSULTANT at Wilcox Communities in Columbus, Ohio

Wilcox Communities seeks to hire a full-time Leasing Consultant to join our Central Ohio team at our Delaware location, the Residences at Lucy Ridge. This role could also work at various locations throughout Central Ohio based on portfolio needs. The Leasing Consultant will be someone that helps the Company achieve leasing goals and customer experience goals in the assigned Communities.

As a Leasing Consultant with Wilcox Communities your role will primarily include:
• Lead Management: Initial responses and following up with potential residents to provide information about our communities and apartment homes.
• Property Tours: Giving guided tours of the Community and apartments.
• Administration: Assisting with new lease applications and related processes and coordinating the renewal lease process for current residents.

• Customer Experience: Following-up with current and prospective residents on feedback and concerns. Assisting with customer service and experience initiative and events throughout the Community.

REQUIREMENTS
• Your Experience: You’ve worked in a fast-paced, professional environment, you enjoy engaging and interacting with people and you are motivated by achieving defined sales goals.
• Your Cultural Traits: We’re a dispersed organization by the nature of our business but our Associates are strongly united by our Mission, Residents-for-Life. Although we’re diverse our Associates possess similar qualities that make us successful. We’re looking for Associates that believe in doing the right thing, work well together, live to delight our customers, enjoy having fun at work, and are results driven. As a Leasing Consultant, you’ll also have a strong desire to achieve goals and deliver great customer experiences.
• Working Weekends: You’ll be required to work weekends as a part of your regular schedule. Your schedule will include regular days off that fall between Monday and Friday.
• Your Education: Bachelor’s degree is preferred, High School (or GED) required.

Required Qualifications, Skills, and Experience:
• Sales and/or property management experience
• Experience in a customer facing role with responsibilities including customer service
• Excellent verbal and written communication skills
• Experience in event planning and coordination, preferred but not required

• Responsible, accountable, and self-motivated, qualified individual will be able to work in a fast-paced environment

• Experience with Entrata Property Management Software preferred, but not required
• Proficient in Microsoft Office and basic personal computer skills

ABOUT US
Wilcox Communities is a family-owned, award-winning company. Although the Company has grown tremendously over the years, we still pride ourselves on keeping our original focus of developing quality neighborhoods with a unique focus on customer service, all while maintaining a family-owned team atmosphere.

At Wilcox Communities, we develop and manage for-rent, maintenance-free communities. Our communities focus on offering amenities that enhance the lives of our residents and services that allow for care-free living. Each of our communities includes onsite management and maintenance, full-service amenity spaces with coffee bars and active spaces tailored to the wants of our residents, such as dog parks, walking paths and bocce ball courts.

OUR PURPOSE
Mission
To be the premier provider of rental-home communities with residents-for-life by combining the value and quality of our homes and amenities with world-class customer service, one neighborhood at a time.

Vision
To achieve a level of customer satisfaction in our communities that enables our residents to live happier and more fulfilling lives.

COMPENSATION AND BENEFITS
We offer a variety of benefits that take compensation beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about, such as:
• Medical and Dental Insurance
• Short-Term Disability Insurance
• Company sponsored Life Insurance
• 401(K) matching
• Housing discounts
• 10 paid holidays
• Pregnancy Related Medical Leave
• Parental Leave

ADDITIONAL INFORMATION
• DRIVER’S LICENSE: This position may require some travel therefore, you must have a valid
driver’s license and reliable transportation
• BACKGROUND: You must be able to successfully pass a criminal background check
• STATUS: Full-time
• LOCATION: Central Ohio apartment portfolio
• TRAVEL: Required between assigned Communities
• REPORTS TO: Property Manager
• DIRECT REPORTS: None
• SALARY: $15.00 - $20.00 per hour