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Housekeeping Room Attendant

4 months ago

Naperville, United States TownePlace Suites Naperville, 1843 W Diehl Rd - Naperville, IL Full time
Job DescriptionJob Description

Housekeeping

TownePlace Suites Naperville


1843 W Diehl Rd - Naperville, IL 60563


Job Type: Full Time


Pay: $16 - $17 per hour

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also address guest requests and problems.

________________________________________________________

DUTIES AND RESPONSIBILITIES:

  1. Enters and prepares the room for cleaning.
  2. Makes bed.
  3. Dusts the room and furniture.
  4. Replenishes guestroom and bath supplies.
  5. Cleans the bathroom.
  6. Cleans the closet.
  7. Vacuums the carpet.
  8. Checks and secures the rooms.
  9. Replenish amenities according to the operational standards.
  10. Deliver and retrieve items on loan to guests, e.g., iron and ironing boards
  11. Ensure security of guest rooms and privacy of guests
  12. Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning, etc.) as required
  13. Cleans guest bathroom/bed room/floor corridor.
  14. Responsible for replenishment of guest complimentary water.
  15. Responsible for the cleanliness and maintenance of the work area.
  16. Responsible for the Hotel property in the work area.

17. Authorized to enter guestrooms for cleaning and to provide turndown services per requirement.

18. Responsible for following the standard operating procedures

19. Responsible for achieving and exceeding the guest satisfaction score.

________________________________________________________

PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Experience: Previous hotel-related experience desired.

Benefits:

    • Accident, critical medical supplement insurance
    • Employee assistance program
    • Employee hotel room discount
    • Holiday pay
    • Paid time off
    • Paid training
    • Professional development assistance