Clinical Coordinator

2 weeks ago

Franklin, United States Michigan Orthopaedic Surgeons PLLC Full time
Job DescriptionJob Description

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

Why Join Us?

Interested in orthopaedics? See why it’s worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we’re looking for skilled and enthusiastic individuals to apply today. We are currently seeking an experienced and knowledgeable Medical Assistant to assist our healthcare team with documenting patient medical records. The successful applicant will be responsible for documenting accurate and detailed information of patient visits. The ideal candidate will provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised.

Position Summary

The role of the Clinic Coordinator is essential in guaranteeing the quality of services delivered to patients by efficiently managing day-to-day operations at assigned MOS locations. This position holds the responsibility of coordinating staffing, upholding patient care standards, ensuring compliance with regulations, addressing concerns, and overseeing a range of administrative duties. Moreover, the Clinic Coordinator will directly offer services as directed by Operations leadership.

Duties and Responsibilites

  • Assures appropriate staffing for all job functions at their assigned site.
  • Works with staff to ensure efforts are coordinated and high-quality patient care is provided. Ensures that staff adhere to HIPAA, security, privacy, OSHA, and compliance policies.
  • Fields and addresses staff and providers concerns and escalates issues outside of their scope to Director of Operations.
  • Resolves patient complaints at the clinic level and follows up with the Director of Operations.
  • Tracks Patient Satisfaction Surveys.
  • Resolves patient issues in a timely manner.
  • Monitors the Clarus dashboard and the on-call schedule.
  • Coordinates and schedules equipment maintenance.
  • Reconciles and delivers time of service money monthly.
  • Maintains and orders medical and office supplies for clinic.
  • Manages timekeeping within accordance of MOS policies and submits to payroll by requested deadline.
  • Coordinate with Facilities Representative for building-related issues.
  • All other duties as assigned by MOS Leadership.

Supervisory Responsibilities

The clinic coordinator will supervise and assign the daily activities of each staff member at the assigned site. The clinic coordinator will contribute to performance reviews for all staff along with the appropriate MOS team lead and the Director of Operations.

Education and Experience

  • Associates degree in a health care related field. Bachelors degree preferred.
  • At least 2 years experience in a medical setting preferably in a leadership position.

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