Cyber Security Liaison

1 month ago

Colorado Springs, United States Sigmatech, Inc. Full time
Job DescriptionJob Description

​General duties:

As Cybersecurity Liaison (CSL), manage all aspects of the NSSI information assurance program, to include identifying IA requirements, personnel, processes, and procedures and implement and enforce all Space Force IA policies and procedures using the guidance within applicable specialized IA publications.
Specific duties:

* Ensure all users (faculty and students) have the requisite security clearances, supervisory need-to-know authorization, and are aware of their IA responsibilities (via IA training) before being granted access to NSSI Information Systems.
* Ensure and track all users receive Cybersecurity refresher training on an annual basis.
* Coordinate any changes or modifications to hardware, software, or firmware with the wing IA office and system-level Information Assurance Manager or Information Assurance Officer.
* Report IA incidents or vulnerabilities to the ISSM.
* Create/maintain support documentation and operational guides for NSSI faculty and students.
* CSL duties as assigned.

As IT Support, provide services to manage, operate, sustain, and provide logistical and general support for NSSI IT systems. Meet all NSSI IT requirements for the entire life-cycle of each IT service to include steady-state day-to-day operations.
Specific duties:

* Perform client support IT duties. The purpose of a client support administrator is to provide a first-line customer support function to resolve basic IT-related issues for NSSI users and students.
* Communicate with the SETC host IT group on all IT related issues.
* Support a Commercial Internet Service Provider (CISP) setup including firewall and laptops.
* Communicate with software vendors and maintain a log for all software utilized by the NSSI.
* Create/maintain server support documentation and operational guides for instructors and operators.
* Test and evaluate new network hardware and software to determine compatibility with current systems.
* Provide consolidated help desk function/serve as NSSI IT focal point for customer support.
* Coordinate with internal and external agencies (i.e., third-party vendors, host base, and program management offices), to isolate faults, make repairs and restore service to NSSI systems, and report the status of problem resolution to the affected customer and maintaining a historical record of problem resolution.
* Disconnect, move and connect equipment to networks; analyze, troubleshoot and resolve software, hardware and network anomalies; operate and maintain computer facilities, as well as all current SETC IT system hardware and software and any new hardware and software specified by the Government and added to SETC networks during the course of the contract. Flexible work schedules may be required to support course schedules and contingencies according to a mutually agreed upon schedule.
* Perform system technical support and troubleshooting.
* Meet with customers/users on a regular basis to learn about their organizational structures, unit missions and requirements to gain a better understanding of their needs and to educate customers on the NSSI processes and procedures.
* Other IT duties as assigned.





​Required Experience

* Customer service focus with help desk like experience.
* Creating and maintaining user accounts in the AFNET and NIPRNet networking environment.
* Current SECRET clearance.

Desired Experience
* Cybersecurity Liaison and system administration experience, preferably with USAF NIPR and SIPR
* 3 years of experience with Office, WSUS, eMASS, ADLS, IAO Express, Windows 2012 and 2016 Servers, Windows 10 SDC.
* Ability to attain a TS/SCI security clearance.

Required Education
* Bachelor's or Associate's degree in computer science or information technology preferred, but 8 years of System Administration and Cybersecurity Liaison experience may be substituted for degree
* Security Plus (minimum)

In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $60,000 to $80,000; however, Sigmatech considers several factors when extending an offer, including but not limited to, experience, education/training, key skills, location and often contractual requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran



Sigmatech is proud to be an Affirmative Action/Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.



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