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Contract FinTech Application Trade Support
3 months ago
Contract FinTech Application Trade Support
This position will support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor
Responsibilities:
- Monitor trading system and FIX network connectivity
- Troubleshoot real-time trading issues and investigate compliance inquiries
- OMS and/or EMS knowledge and understanding
- Communicate major incidents to stakeholders
- Communicate and escalate issues to vendors
- Gather requirement from traders and document for tracking and prioritization
- Provide business specification to vendor and development teams to build the enhancement
- Share business workflow with support & QA team to strengthen regression test suite
- Maintain knowledge base, support scripts, documentation and procedures
Qualifications:
- 5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)
- Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM
- Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)
- Familiar with Linux, SQL, JIRA & Excel
- Familiar with Tidal, Control-M, Autosys or equivalent
- Effective interpersonal skills and relationship-building skills
- Strong written and verbal communication skills
- Strong analytical and problem-solving abilities with keen attention to detail
- Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
- Experience with scripting and automation is a plus
Education:
- Computer Science degree or 5+ years of experience with Front Office support.