Housekeeper - Staybridge Suites

Summary: The Housekeeper will be an ambassador for the brand and the hotel meeting guests each day. Housekeepers will perform various functions to keep hotel rooms and its environment clean and comfortable to guests.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

• Responsible for cleaning guest rooms so that each guest feels welcome upon arrival or when coming home after a long day.
• Clean and organize areas inside hotel room.
• Dust and polish furniture and wall fixtures. Adjust furniture if necessary.
• Provide clean linen and take out any dirty towels or linen items. Make beds according to brand standards.
• Work directly with the Executive Housekeeper to follow standards for cleanliness standards established by the brand.
• Handle reasonable guest's requests or complaints with professionalism while solving any issues as they arise.
• Organize and clean back of house storage areas before and after each shift.
• Report any maintenance issues to the appropriate department head.
• Report and return any guest properties found in the rooms while rendering service.
• Clean, disinfect and store all equipment at the end of the shift.
• Perform other additional projects as they arise to keep the hotel clean and guest completely satisfied.
• Participate in Daily Huddle.
• Work quickly and efficiently while not compromising quality and integrity.
• Provides the highest quality guest service to the guest at all times and anticipate and exceed guest expectations.
• Per our culture, you should provide a level of Platinum Service to each and every guest.

Qualifications:

• Strong interpersonal and Team Building skills.
• Desire to learn and grow, regardless of the phase of your career you happen to be in.

To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Language Skills:

• Not required to speak English.

Education/Experience:

• No prior experience or training required.

Mathematical Skills:

• No math skills required.

Reasoning Ability:

• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standard situations with only occasional or no variables.
• Ability to work shifts over weekends, and on public holidays as needed.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing Approximately greater than 2/3 of on-the-job time.
• Walking Approximately greater than 2/3 of on-the-job time.
• Sitting Approximately less than 1/3 of on-the-job time.
• Use of hands to finger, handle or feel Approximately greater than 2/3 of on-the-job time.
• Reaching with hands and arms Approximately greater than 2/3 of on-the-job time.
• Climbing or balancing Approximately less than 1/3 of on-the-job time.
• Stooping, kneeling, crouching or crawling Approximately 1/3 to 2/3 of on-the-job time.
• Talking or hearing Approximately less than 1/3 of on-the-job time.
• Tasting or smelling Approximately less than 1/3 of on-the-job time.
• Travel- Approximately less than 1/3 of on-the-job time.
• Weight lifted/Force exerted An average of approximately (25) pounds, less than 1/3 of on-the-job time, non-continuously.
• Vision Close vision (clear vision at 20 inches or less), Distance vision (clear vision at 20 feet or more).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

Environmental Exposure to potentially hazardous environmental conditions may include the following:

• Wet or humid conditions (non-weather) Approximately less than 1/3 of on-the-job time.
• Work near moving mechanical parts Approximately less than 1/3 of on-the-job time.
• Work in high, precarious places Approximately less than 1/3 of on-the-job time.
• Fumes or airborne particles Approximately greater than 2/3 of on-the-job time.
• Toxic or caustic chemicals Approximately greater than 2/3 of on-the-job time.
• Outdoor weather conditions Approximately less than 1/3 of on-the-job time.
• Extreme cold (non-weather) Approximately less than 1/3 of on-the-job time.
• Extreme heat (non-weather) Approximately less than 1/3 of on-the-job time.
• Risk of Electrical Shock Approximately less than 1/3 of on-the-job time.

Noise There is exposure to moderate noise conditions.