Weekend Member Services Representative

4 weeks ago

Great Falls, United States PF Management Group Full time
Job DescriptionJob DescriptionOur Job Opening
We are searching for a Weekend Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Some of your responsibilities will include:
Customer Service/Front Desk Activities
  • Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point of sale system.
Member Accounts
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance
  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
Physical Demands/Requirements
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 75 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness
  • Contribute to changing peoples lives every day by helping us create a healthier Planet
  • Work hard and play hard with an amazing group of talented, dynamic professionals

  • Weekend Member Services Representative

    2 weeks ago

    Great Falls, United States CareerBuilder Full time

    Our Job Opening We are searching for a Weekend Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! The Member Services Representative will be...

  • Weekend Member Services Representative

    3 weeks ago

    Great Falls, United States Planet Fitness Full time

    Our Job Opening We are searching for a Weekend Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! The Member Services Representative will be...

  • Member Services Representative

    2 weeks ago

    Great Falls, United States Planet Fitness Full time

    Our Job Opening We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will be...

  • Member Service Representative

    3 weeks ago

    Great Falls, United States Montana Credit Union Full time

    Montana Credit Union currently has an opening for a Member Service Representative. The ideal candidate will have a strong commitment to providing exceptional member service and will display a positive and professional attitude. We are looking for someone who takes personal initiative, is a team player and who will embrace the Credit Union’s philosophy. The...

  • Member Services Representative

    7 days ago

    Great Falls, United States Planet Fitness Full time

    Our Job Opening We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! The Member Services Representative will be...

  • Customer Service Representative Weekends

    3 weeks ago

    Cedar Falls, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position is for weekends 6:30a - noon or noon-7:30p as well as a few fill in hours during the week if available.  Up to 15 hours...

  • Customer Service Representative Weekends

    2 weeks ago

    Cedar Falls, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position is for weekends 6:30a - noon or noon-7:30p as well as a few fill in hours during the week if available.  Up to 15 hours...

  • Customer Service Representative Weekends

    4 weeks ago

    Cedar Falls, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position is for weekends 6:30a - noon or noon-7:30p as well as a few fill in hours during the week if...

  • Customer Service Representative Weekends

    3 weeks ago

    Cedar Falls, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position is for weekends 6:30a - noon or noon-7:30p as well as a few fill in hours during the week if...

  • Customer Service Representative

    4 weeks ago

    Great Falls, United States North40 Outfitters Full time

    Job DescriptionJob DescriptionCompany DescriptionTo tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers....

  • Customer Service Representative

    3 weeks ago

    Great Falls, United States North40 Outfitters Full time

    Job DescriptionJob DescriptionCompany DescriptionTo tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers....

  • Member Services Representative

    3 weeks ago

    Chippewa Falls, United States WESTconsin Credit Union Full time

    WESTconsin Credit Union is seeking a talented Member Services Representative that has a passion for customer service! You will be working in our upcoming Chippewa Falls Office, where conversation and getting to know our members is a privilege. Our Member Service Representatives work collaboratively with the Office Supervisor and entire Member Services team....

  • Member Services Representative

    3 weeks ago

    Chippewa Falls, United States WESTconsin Credit Union Full time

    Job DescriptionJob DescriptionWESTconsin Credit Union is seeking a talented Member Services Representative that has a passion for customer service! You will be working in our upcoming Chippewa Falls Office, where conversation and getting to know our members is a privilege. Our Member Service Representatives work collaboratively with the Office Supervisor and...

  • Member Services Representative

    3 weeks ago

    Chippewa Falls, United States WESTconsin Credit Union Full time

    Job DescriptionJob DescriptionWESTconsin Credit Union is seeking a talented Member Services Representative that has a passion for customer service! You will be working in our upcoming Chippewa Falls Office, where conversation and getting to know our members is a privilege. Our Member Service Representatives work collaboratively with the Office Supervisor and...

  • Insurance Customer Service Representative

    1 month ago

    Great Falls, United States Patterson Insurance Agency Inc Full time

    Job DescriptionJob DescriptionJoin the Patterson Insurance Agency, a family-owned business founded in 1989 by Ed and Paulette Patterson. Our commitment to hands-on, personal service has been a cornerstone of our success. With our son, Tom, joining the business in 2004, we've created a family-oriented atmosphere that values responsiveness and maintains...

  • Insurance Customer Service Representative

    3 weeks ago

    Great Falls, United States Patterson Insurance Agency Inc Full time

    Job DescriptionJob DescriptionJoin the Patterson Insurance Agency, a family-owned business founded in 1989 by Ed and Paulette Patterson. Our commitment to hands-on, personal service has been a cornerstone of our success. With our son, Tom, joining the business in 2004, we've created a family-oriented atmosphere that values responsiveness and maintains...

  • Customer Service Representative

    1 month ago

    Great Falls, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020435 Showing 1 location **Job Details** **Description** ****At Orkin, our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our **Customer Service...

  • Customer Service Representative

    3 weeks ago

    Great Falls, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020435 Showing 1 location **Job Details** **Description** ****At Orkin, our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our **Customer Service...

  • Member Service Representative

    5 days ago

    Cedar Falls, Iowa, United States Dupaco Community Credit Union Full time

    A Dupaco Career is different. You'll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you'll know that your voice is valued and heard. You'll find new and unique ways to make a positive impact just by being you. In the Member Service...

  • Customer Service Representative

    4 weeks ago

    Great Falls, United States Enterprise Mobility Inc Full time

    Overview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Great Falls International Airport! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a...