Construction Scheduler/Customer Service Rep/Office Admin

4 weeks ago


Dallas, United States Multimedia Solutions Group, Inc. Full time
Job DescriptionJob DescriptionMultimedia Solutions, a proven leader in designing and building innovative Audio, Video and Automation solutions, is seeking to add a Front Office Administrator to our Farmers Branch office. We would prefer someone with experience with dispatch, customer service and accounts receivable.

Responsibilities:

  • Scheduling and dispatching multiple crews
  • Coordinating with builders and homeowners to accurately schedule service calls, low voltage, security, and audio video installs
  • Upholding billing procedures and assisting with receipt of customer payments
  • Answering phones in an often busy environment
  • Greeting clients at the door
  • Other administrative duties and paperwork for managers
  • Assisting with data entry, filing and other clerical duties
Desired Skills and Experience:

  • Minimum 2 years of relevant customer service/administrative experience, with knowledge of Audio/Video or construction industry preferred
  • Must possess excellent verbal and written communication skills
  • Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
  • Must have strong organization skills and the ability to manage multiple tasks, projects, and personnel and be able to adapt and shift priorities.
  • Self-sufficient, self-motivated, organized, reliable and punctual. Self-starter with the ability to maximize efforts daily, without daily supervision.
  • Professional Demeanor and good people skills.



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