Subaru Delivery Specialist

Diehl Subaru of Massillon is looking for a Subaru Delivery Specialist This position plays a very important role in our customer's after sale experience 

The Subaru Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience after the sales process. We are currently seeking an individual that understands and can relay complex vehicle technology to customers and enjoys doing it. The individual we seek will be technically savvy and possess exceptional customer handling skills. 

Responsibilities include:

• Provide an outstanding customer experience in each customer interaction that drives loyalty to our dealership and Subaru.
• Engage customers to return to the dealership for the redelivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction. 
• Explain in detail all Subaru manuals, brochures, literature and features. 
• Support the Sales Consultants with customer questions regarding product features and benefits. 
• Follow-up with all Subaru customers after the sale to ensure the customer is satisfied. 
• Strong computer and phone skills. 
• Acquire and maintain knowledge on all Subaru vehicles and technology. 
• Study and understand Subaru competitors and the Subaru advantages over each. 

This is a full time position with a base pay and a bonus structure. We offer paid training, full benefits, paid time off, 401k matching, employee discounts and more 

Please submit your resume to be considered for this position. Thank you