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Senior Project Manager
1 month ago
About us
Gropen, Inc., is a full-service, custom fabrication, architectural signage, and graphics firm in Charlottesville, VA.
For over 40 years we have developed a reputation for quality products and superior results. Our clients, both locally and nationally, include architects, landscape architects, real estate developers, park administrators, hospitals, and universities, for whom we provide smart, innovative, and effective solutions. We strive to maintain a friendly, supportive culture for people who want to work, learn, and enjoy what they do. This position offers opportunities for involvement in diverse project types and professional advancement in a team-oriented, dynamic culture.
What we’re looking for
- 3-5 years of experience within the project management/leadership field
- Fearless problem solver, researcher, and troubleshooter
- Experience in signage, construction, or related fields is required
- Willingness to accept a challenge and get the job done
- Exceptional multi-tasker, able to juggle multiple projects simultaneously, while maintaining good interpersonal skills and patience
- Leads by example and helps to set the tone with the larger project management team
- Deadline-driven, high-volume environment must excite you
- Strong organizational and time-management skills
- Positive, energetic attitude
- Personable and professional, with the confidence to tackle issues head-on.
- Accountable. Strong work ethic
- Diligent attention to detail and accuracy
- Excellent written and verbal communication skills
- Experience reading architectural plans and contractual language.
- Interest in the built environment, arts, and design
- Proficient in Microsoft or related suite
- Experience with QuickBooks and Trello or related programs
- Experience with Adobe Creative Suite, and CAD programs
The perks
- Full-time role
- Competitive salary compensation based on experience
- Paid holidays and paid time off
- Affordable medical, vision, and dental insurance
- 401k plan
- Career growth opportunities
Responsibilities
- Manage multiple high-level and complex accounts with varying deadlines simultaneously
- Develop project timelines to include needs assessment, design concepting & development, fabrication, and installation
- Manage communication between all parties (internal and external) on track to meet stated deadlines
- Accurate budget creation in collaboration with Business Development/Estimating, confirming order accuracy, and timeliness
- Track and manage changes throughout the project and ensure final billing is accurate
- Keep records of customer interactions, recording details of inquiries, and complaints, as well as actions taken through Trello and QuickBooks
- Collaborate closely with other staff (business development, design, production, installation) to ensure hand-off between phases is smooth and completed efficiently
- Be a resource to clients for information on materials, processes, and equipment
- Work with outside vendors and subcontractors as needed to request quotes and coordinate details
- Prep signage permit applications and gather information required from City/County/Public Offices as needed
- Provide consistent communication with clients, and resolve issues effectively as they arise
- Support and assist with the design process by reviewing proofs for accuracy and ensuring clients’ requests are met.
- Review and implement contract paperwork as needed including AIA pay applications, lien waivers, warranties, insurance certificates, change orders, etc.
- Assist in the sourcing and purchasing of project-related supplies, finished goods, and services from outside vendors
- Assist in the staging and organization of finished work to ensure all projects are complete and in good condition. Support for internal QAQC
- Coordinate project installations with the client and internal installation teams and provide support to installers while on-site.
- Ensure client’s expectations are met at project completion and facilitate project close-out and billing.
How you’ll make a difference
Efficiently and accurately manage multiple high-level complex projects while increasing high customer and cross-functional team satisfaction. Help lead the PM team and increase overall performance. Improve relationships and interact with tougher clients, vendors, external teams and organizations while exceeding tight deadlines and seeing a project through to completion and meet all customers' expectations.
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