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Restaurant Manager

3 months ago

Pasadena, United States Star Leaf - Asian Cuisine Full time
Job DescriptionJob DescriptionStar Leaf is a renowned restaurant with over two decades of expertise in operating successful dining establishments across Asia. With a robust portfolio of 40+ full-service restaurants in China, specializing in Southeast Asian cuisine, Star Leaf is now venturing into the United States, bringing its culinary excellence to Pasadena, marking its inaugural US location. As part of its expansion strategy, the Group is planning to diversify by introducing a fast-casual eatery to its already impressive portfolio

As the Manager at Star Leaf's flagship US location in Pasadena, you will play a pivotal role in maintaining culinary excellence and upholding the esteemed reputation of our brand. You will have the unique opportunity to lead the culinary team, curate innovative Southeast Asian-inspired menus, and ensure a seamless kitchen operation.

Key Responsibilities:


  • Recruit, hire, train, and manage restaurant staff.
  • Schedule and coordinate shifts, ensuring adequate staffing levels.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Foster a positive and inclusive work environment, addressing employee concerns promptly.
  • Ensure exceptional customer service standards are met consistently.
  • Handle customer complaints and feedback effectively, resolving issues promptly.
  • Monitor customer satisfaction and implement improvements as needed.
  • Oversee daily restaurant operations, ensuring smooth and efficient functioning.
  • Maintain high standards of cleanliness, sanitation, and safety.
  • Manage inventory, order supplies, and ensure proper stock levels.
  • Conduct regular inspections to ensure compliance with health and safety regulations.
  • Develop, manage, and monitor the restaurant's budget.
  • Analyze financial reports, identifying areas for cost control and revenue enhancement.
  • Oversee payroll processing and manage other financial aspects of the restaurant.
  • Implement strategies to improve profitability and achieve financial targets.
  • Ensure compliance with local, state, and federal regulations, including health and safety standards.
  • Prepare and submit required reports and documentation promptly.
  • Manage relationships with vendors, ensuring timely delivery of goods and services.
  • Set long-term goals and objectives for the restaurant.
Qualifications:


  • 5+ years of proven experience in restaurant management, preferably in high-end or innovative dining concepts.
  • Strong understanding of restaurant management, operations, and financials.
  • Mandarin speaking is preferred, but not required.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong problem-solving skills and a customer-focused mindset.
  • Proficiency in using restaurant management software and POS systems.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Physical Requirements:


  • Ability to stand for extended periods.
  • Ability to lift and carry items up to 40 pounds.
  • Flexibility to work evenings, weekends, and holidays as needed.
Compensation:


  • Competitive salary commensurate with experience.
  • Performance-based bonuses.
  • Benefits package, paid time off, health insurance

Join us in bringing the flavors of Southeast Asia to Pasadena and be part of our exciting journey to expand Star Leaf's presence in the US