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Front Desk

2 months ago

Broomfield, United States Orthopedic Centers of Colorado Full time
Job DescriptionJob DescriptionDescription:

Therapy Front DeskJob Details

Job Type

Full-time

Westminster, CO • Physical and Occupational Therapy Dept

Description

FRONT DESK POSITION OVERVIEW:

Looking for a positive customer service Physical Therapy Receptionist to join our Outpatient/Sports Medicine team. Proficient computer skills are required. Other duties include: answering phones, greeting, insurance authorization, and working closely with the Physical and Occupational Therapists as they provide care for the patients.

Benefits: Annual holiday bonuses.

Background checked and drug screened. Please send a resume. We want to be the right fit for you.

Background check and drug screening are required. Are you the right fit for us?

Apply today

FRONT DESK ESSENTIAL FUNCTIONS:

  • Recognize, greet and register patients in a polite, prompt and helpful manner
  • Verify current informational statuses and collect insurance information, demographic information and signatures as needed
  • Collect co-pays, deductibles, co-insurances and account balances. Post payments and process credit cards
  • Obtain and process patient referrals/authorizations for treatment and consultation
  • Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
  • Confirm next day appointments
  • Prepare all necessary documents for next day appointments
  • Schedule and reschedule appointments accurately and efficiently
  • Pull and process medical records release requests
  • Explain office policies to patients as needed

SALARY & BENEFITS:

$17-20 Per hour

  • Medical, Dental and Vision Insurance
  • Generous PTO package and paid holidays
  • Company-paid life insurance and long term disability insurance
  • Ability to purchase accident insurance, short and long-term disability insurance.
  • Opportunities for internal training and development
  • Retirement Plan eligibility after one year of service with eligibility in company profit sharing
  • Most positions offer Monday – Friday work schedules
Requirements

FRONT DESK REQUIRED QUALIFICATIONS AND SKILLS:

  • Knowledge of medical office procedures
  • Knowledge of computer systems and applications
  • Knowledge of grammar, spelling and punctuation
  • Skills in operating business office machines
  • Skills in answering the telephone in a professional manner
  • Ability to read, understand and follow oral and written instruction
  • Ability to establish and maintain working relationships with patients, employees and the public

FRONT DESK WORKING CONDITIONS:

  • Typical business office environment
  • Possibility of local travel to other locations/Float for vacation coverage
  • Constant viewing of computer monitor, mousing and typing
  • Frequent standing, walking and sitting
  • Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
  • Occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
  • Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job
Requirements:

FRONT DESK REQUIRED QUALIFICATIONS AND SKILLS:

  • Minimum of two years’ experience in healthcare setting
  • Knowledge of medical office procedures
  • Knowledge of computer systems and applications
  • Knowledge of grammar, spelling and punctuation
  • Skills in operating business office machines
  • Skills in answering the telephone in a professional manner
  • Ability to read, understand and follow oral and written instruction
  • Ability to establish and maintain working relationships with patients, employees and the public

FRONT DESK WORKING CONDITIONS:

  • Typical business office environment
  • Possibility of local travel
  • Constant viewing of computer monitor, mousing and typing
  • Frequent standing, walking and sitting
  • Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
  • Occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
  • Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job