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Front Desk Administrative Assistant

2 months ago

Leesburg, United States DeLeon & Stang CPA's & Advisors Full time
Job DescriptionJob DescriptionSalary: $22.00 - $24.00 hourly

DeLeon & Stang CPAs & Advisors is an accounting firm in Leesburg, VA. We are seeking a motivated, high energy person to join our Operational Support in our office location. This person will be responsible for providing a high level of client service and organizational support to all staff. This is a permanent, fulltime position, with the need for flexibility in work hours during our busy seasons. Prior experience in a CPA firm is helpful, but not required. The right candidate will be a pro-active organizer and a team player with great communication skills.


Responsibilities:
• Provide outstanding client service through administrative support for multiple engagements, clients and team of professionals in office
• Answer phones- take messages, direct phone calls, handle client questions, coordinate client appointments/pickups, and refer requests to the appropriate team members
• Scan documents, Collate and assemble tax packages, and prepare various mailings
• Receive, sort and distribute the mail
• Maintain electronic documents, tax returns and client files, and maintain confidentiality of sensitive information.
• Maintain general office operations, supplies, and organization
• Maintain office equipment and ensure operation of equipment by completing preventive maintenance requirements; calling for repairs
• Assist with managing calendar of appointments, conference rooms, arranging meetings, or coordinating communications to the team
• Demonstrate strong work ethic and excellent attendance record
• Perform various administrative tasks to support the efficient operation of the office.
• General cleaning and organization of office common areas and kitchens
• Maintain office supplies inventory by checking stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies and stocking appropriately once received


Qualifications:
• Strong customer service, with the ability to provide high- level communication (via phone, email or in person), troubleshooting client questions and concerns, providing timely follow up
• Ability to be a self-starter, manage time well, multitask and work well with shifting priority deadlines.
• Proven experience as an administrative assistant required, minimum 1-2 years
• Willingness and ability to learn quickly
• Must be available to work flexible hours, evenings and Saturdays during busy season
• Duties are completed accurately and delivered with high quality and in a timely manner.
• Ability to work independently and collaboratively in a fast-paced setting while maintaining attention to detail & accuracy, and handle confidential information with discretion.
• Ability to work under pressure in order to meet deadlines and client deliverables.
• Positive, bubbly personality and demonstrates high level professionalism
• Strong analytical skills. The ability to cope with variety and to vary one's pace to the demands of the activities is a requirement in this position.
• Professional with effective written and verbal communication skills, along with strong interpersonal skills to maintain strong working relationships with all staff, clients, vendors, and other stakeholders.
• Proficient computer skills and use of Microsoft 365 apps and able to learn new software’s, equipment and technology
• Valid Driver’s License and reliable transportation.
• High school diploma or equivalent; college degree preferred


This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the ongoing needs of the organization.


Position is full-time, Monday through Friday from 8:30 a.m. to 5 p.m., with additional hours are required during busy seasons. Seasonal weekend work may also require, usually near important tax filing deadlines, which also provides an opportunity for overtime. This is an in-office position only.