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Network Administrator I

5 months ago

Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Assist with the stable operation of the in-house computer network including installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links
  • Assist clients in the daily maintenance of voice and data network infrastructure including LAN, WAN, WiFi, VOIP and NICs
  • Provide regular status reports on tasks accomplished, current issues and progress toward goals. Maintain up-to-date documentation of network design, operation and procedure manuals
  • Collaborate with other team members across IT and the business
  • Take day to day direction from leaders and senior team members

Qualifications

Must Have Qualifications:

  • 1-2 years of experience working in an enterprise network infrastructure

  • Computer-related degree or equivalent experience

  • Experience supporting Campus networks (Such as Cisco Catalyst switches, Fluke wire testing, IP Subnetting)

  • Understand different layers in OSI model

  • Advanced networking troubleshooting: Routing protocols, DHCP servers, desk drops

  • Experience patching Network Infrastructure (Cisco Catalyst switches, Cisco Wireless controllers)

  • Communicate technical issues and solutions in a clear, simple and understandable way

  • Able to follow and create detailed documentation including network diagrams

  • Able to create process documentation for other team members to use

  • Ability to work a flexible schedule, potentially nights and weekends to support off hours implementations

  • Highly driven self-starter, able to work independently and in a group

Nice to Have Qualifications:

  • Cisco CCNA or equivalent knowledge

  • Experience with Wireless LAN controllers (Cisco preferably)

  • Experience with Network Management tools including Solarwinds Orion, Cisco DNAC, and Ekahau wireless survey

  • Financial Services industry experience

  • Highly organized and high level of attention to detail