![American Bridge Company](https://media.trabajo.org/img/noimg.jpg)
Help Desk Entry Level
3 weeks ago
Summary
American Bridge is currently seeking a Help Desk This position requires a proficient working knowledge of IT and an ability to apply a logical progression.
Essential Duties and Responsibilities
(1+) years in a “help-desk” type role offering support via phone, email and in-person
· Experience with build out of small to midsize LANs (architecture, installation and configuration)
· Experience with imaging and deployment of PC’s and laptop devices
· Experience with installation and troubleshooting of common PC hardware peripherals
· Experience with variety of software installations and software user training
· Experience supporting users in a Citrix or Remote Desktop environment (a plus)
· Experience providing end user support and management for mobile devices (iOS, Android)
Responsibilities:
· End-user support for both local office staff and remote workers and respond to and resolve escalated (level 2 type) support issues
· Work with Field Operations on remote office IT infrastructure build-out; including planning, procurement and coordination. Must be able to provide on-site installation and configuration of local LAN and network devices (firewall, router, switch, AP’s) and installation of any other IT related hardware or software. Travel required.
· On-boarding of new company employees including issuing hardware, creating user accounts and providing new user training
· Purchasing and inventory and asset management
· Contribute to and maintain IT Dept. documentation and assist with continuing to build out user knowledge base
Knowledge/Skills:
· Strong customer service support mindset (empathy, urgency, commit, follow-through)
· Understanding and familiarity with Local Area Networks (LAN), Wide Area Networks (WAN), and general networking concepts
· Ability to install, configure and maintain small to mid-sized LANs
· Advanced knowledge and administration of Windows OS (7, 8.1, 10) on PC
· Advanced knowledge and administration of Windows Server OS (2008R2, 2012)
· Office 365 user and license administration
· Active Directory user administration
· PC Imaging and Image Deployment
· Sound technical knowledge of iOS and Android operating systems and devices
· Mobile Device Management a plus
· Experience with Citrix or other Remote Desktop / Terminal Service environment a plus
Requirements:
· Willingness and ability to travel (within US) to perform service calls and installations
· Required Hours: 8am-5pm EST
· Willingness and ability to work some nights and weekends as required
· High school diploma or equivalent level of education required
Following Certificates / Training Preferred but Not Required:
· Comptia A+
· Comptia Net+
· Comptia Security+
· ITIL
· MCSA
Powered by JazzHR
lxekp9I6eL
-
Help Desk Entry Level
3 days ago
Coraopolis, United States American Bridge Company Full timeSummary American Bridge is currently seeking a Help Desk This position requires a proficient working knowledge of IT and an ability to apply a logical progression. Essential Duties and Responsibilities (1+) years in a help-desk type role offering support via phone, email and in-person Experience with build out of small to midsize LANs (architecture,...
-
Help Desk Entry Level
2 months ago
Coraopolis, United States American Bridge Company Full timeJob DescriptionJob DescriptionSummaryAmerican Bridge is currently seeking a Help Desk This position requires a proficient working knowledge of IT and an ability to apply a logical progression.Essential Duties and Responsibilities(1+) years in a “help-desk” type role offering support via phone, email and in-person· Experience with build out of small to...
-
Entry Level Account Manager
2 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionUpstream Management is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retention. Our outreach and communication methods connect us with customers to promote various services and increase client...
-
Assistant Manager
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionOur firm is seeking an Entry Level Assistant Manager who is looking for a career that offers constant coaching, development, and long-term growth. The Entry Level Assistant Manager will monitor the program’s implementation and evaluate progress to determine changes in the running and focus of the campaigns managed. We are...
-
Assistant Manager
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionOur firm is seeking an Entry Level Assistant Manager who is looking for a career that offers constant coaching, development, and long-term growth. The Entry Level Assistant Manager will monitor the program’s implementation and evaluate progress to determine changes in the running and focus of the campaigns managed. We are...
-
Assistant Manager
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionOur firm is seeking an Entry Level Assistant Manager who is looking for a career that offers constant coaching, development, and long-term growth. The Entry Level Assistant Manager will monitor the program’s implementation and evaluate progress to determine changes in the running and focus of the campaigns managed. We are...
-
Entry Level Marketing and Sales Coordinator
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionUpstream Management is an emerging leader in marketing and community outreach. We support the ever-growing demands of clients for branding services, customer acquisition, and navigating the consumer marketplace with an exciting message. Our employees work together to enable all of us to stay connected, conduct business, and help...
-
Entry Level Marketing and Sales Coordinator
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionUpstream Management is an emerging leader in marketing and community outreach. We support the ever-growing demands of clients for branding services, customer acquisition, and navigating the consumer marketplace with an exciting message. Our employees work together to enable all of us to stay connected, conduct business, and help...
-
Entry Level Marketing and Sales Coordinator
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionUpstream Management is an emerging leader in marketing and community outreach. We support the ever-growing demands of clients for branding services, customer acquisition, and navigating the consumer marketplace with an exciting message. Our employees work together to enable all of us to stay connected, conduct business, and help...
-
Entry Level Marketing and Sales Coordinator
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionUpstream Management is an emerging leader in marketing and community outreach. We support the ever-growing demands of clients for branding services, customer acquisition, and navigating the consumer marketplace with an exciting message. Our employees work together to enable all of us to stay connected, conduct business, and help...
-
Entry Level Marketing
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionAs a progressive company in the sales and marketing industry, our firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. Our firm has teamed up with the leading provider of technology, communications, information, and entertainment products. Our victories...
-
Entry Level Marketing
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionAs a progressive company in the sales and marketing industry, our firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. Our firm has teamed up with the leading provider of technology, communications, information, and entertainment products. Our victories...
-
Entry Level Marketing Assistant
4 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionWe are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. We are currently seeking someone to fill an Entry Level Marketing Assistant that is willing to work a full-time schedule. Our top candidates express...
-
Entry Level Marketing Assistant
4 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionWe are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. We are currently seeking someone to fill an Entry Level Marketing Assistant that is willing to work a full-time schedule. Our top candidates express...
-
Entry Level Marketing
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionAs a progressive company in the sales and marketing industry, our firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. Our firm has teamed up with the leading provider of technology, communications, information, and entertainment products. Our victories...
-
Entry Level Marketing
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionAs a progressive company in the sales and marketing industry, our firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. Our firm has teamed up with the leading provider of technology, communications, information, and entertainment products. Our victories...
-
Entry Level Client Relations Manager
6 days ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionAt Upstream Management, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service have overall...
-
Entry Level Management Consultant
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionWho We Are: Upstream Management is a local firm that specializes in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – Upstream uses proven marketing methods and is responsible for bridging the gap between the services our clients provide and the...
-
Entry Level Management Consultant
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionWho We Are: Upstream Management is a local firm that specializes in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – Upstream uses proven marketing methods and is responsible for bridging the gap between the services our clients provide and the...
-
Entry Level Management Consultant
3 weeks ago
Coraopolis, United States Upstream Management Full timeJob DescriptionJob DescriptionWho We Are: Upstream Management is a local firm that specializes in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – Upstream uses proven marketing methods and is responsible for bridging the gap between the services our clients provide and the...