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Brand Ambassador Service Advisor

4 months ago

Roanoke, United States Berglund Chrysler Jeep Dodge Ram Fiat Full time
Job DescriptionJob Description

Berglund Chrysler Dodge Jeep Ram Fiat is hiring  - we are the largest dealership group in Virginia and we want to talk to you

Are you ready to jump-start your career and grow with us? If the answer is yes, apply below

WE OFFER:

  • Excellent growth potential with growing organization
  • Life, Disability, & Health Insurance
  • 401K
  • Paid Vacation

RESPONSIBILITIES:

  • Greet customers promptly
  • Answer phones
  • Make service appointments
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • Desire for a long term career with a growing organization
  • Personal and professional integrity

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