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Supervisor
3 months ago
Starting at $21/hour
Operating hours are Monday-Thursday 7AM-10PM, Friday-Saturday 7AM-11PM. Closed Sunday.
Supervisors are hourly tipped employees responsible for overseeing the execution of operational functions within the business, and acting as a direct leader to Bakers. Supervisors report directly to Management.
Supervisor Responsibilities include, but are not limited to these points in addition to Baker Responsibilities:
Read, understand, follow, and model all company policies consistently
Establish a safe, secure, inclusive, welcoming, and healthy environment for employees and customers
Ensure Bakers are meeting performance expectations, brand and company standards, and food safety standards at all times
Efficiently and proactively plan workload for employees and delegate tasks as needed
Clearly communicate information and instructions to employees
Consistently meet or exceed communicated deadlines
Train new and existing Bakers to perform required tasks efficiently with high quality
Coach Bakers as needed to meet expectations
Partner with Management on escalated Baker Performance Management as needed
Effectively handle customer service issues and complaints, partnering with Management if further escalation is needed
Support inventory processing and organization to meet all company and food safety standards
Share observations, idea-share, and provide feedback upward to Management
Open and close the store including assurance of physical security of the building
Cash handling responsibilities including counting the drawer, daily deposits, and processing change
React quickly to situations that require immediate attention
Maintain a professional appearance and attitude in a fast-paced environment
Consistently provide reliability with high integrity and a strong work ethic
Supervisor Requirements and Essential Functions include, but are not limited to these points in addition to Baker Requirements:
Be at least 18 years of age
Ability to work up to 40 hours in a work week (Monday-Saturday)
Ability to work in a hot, hectic, and loud environment for entire shifts - up to 10 hours
Stand, walk, bend, crouch, and use hands (gross and fine manipulation) for entire shifts - up to 10 hours
Strong written and verbal communication skills
Computer and technological literacy
Possession of a cell phone or mobile device for in-the-moment or emergency communications
Job Type: Full-time
Benefits:
- Employee discount
- 4 day work week
- PTO
- Sick Time
- Supplemental Benefits
This position offers a unique opportunity to join a growing brand and make a significant impact in a leadership role. We're looking for enthusiastic individuals who are passionate about creating exceptional customer experiences and fostering a positive team environment.