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Cashier/Receptionist

4 months ago

Akron, United States Montrose Ford Full time
Job DescriptionJob Description

Job Summary:
As a Cashier/Receptionist at Montrose Ford in Akron, Ohio, you will be responsible for providing exceptional customer service at the front desk and managing transactions at the cash register. This is a part-time, hourly position for evenings and weekends around 20 hours a week in the auto industry where you will be the first point of contact for customers and play a crucial role in ensuring their satisfaction.

Compensation & Benefits:
The role of Cashier/Receptionist at Montrose Ford offers an hourly pay rate commensurate with experience and skills. Part-time employees are also eligible for company-provided training and development opportunities.

Responsibilities:
• Greet customers with a friendly and welcoming attitude, directing them to relevant departments or staff members as needed
• Assist customers with transactions at the cash register, including processing payments, issuing receipts, and counting cash
• Answer phone calls and route them to appropriate personnel or take and distribute messages
• Maintain a clean and organized front desk and lobby area to create a positive first impression for customers
• Receive and distribute mail and incoming packages
• Keep track of inventory and supplies, replenishing as needed
• Communicate clearly and effectively with customers and team members to ensure a smooth and efficient operation
• Follow all established procedures and policies for cash management, compliance, and customer service
• Handle any customer concerns or complaints in a professional and timely manner
• Other administrative tasks and duties as assigned by management

Requirements:
• High school diploma or equivalent
• Previous customer service experience, preferably in the auto industry
• Excellent interpersonal and communication skills
• Proven ability to handle cash transactions accurately and efficiently
• Familiarity with basic computer applications such as Microsoft Office
• Ability to work a flexible schedule, including weekends and evenings

EEOC statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, marital status, pregnancy, genetic information, or any other legally protected status. Montrose Ford is an Equal Opportunity Employer.