Intake & Assessment Supervisor

6 days ago


Morrisville, United States ABHS Full time
Job DescriptionJob DescriptionJob Title: Intake & Assessment Supervisor

Base: Harmony Bay Wellness


Job Purpose Summary:

Overview of Intake and Assessment Supervisor job functions which include clinical and administrative oversight of licensed Intake and Assessment Clinicians:

  1. Direct Supervision of Clinicians
  • Facilitate and document individual and group clinical supervision
  • Leading weekly clinical meetings
  • Therapist coaching and training e.g. Performance reviews, corrective action, case conceptualization
  • Oversight of clinician schedule, capacity, and referral to services.
  1. Direct Care to Clients
  • 2-4 psychotherapy sessions or Intake Assessments per week.
  • Providing emergency back-up coverage for Intake Clinicians.
  1. Administration
  • On call responsibilities
  • Onboarding/Training of newly hired Intake and Assessment Clinicians
  • Review and sign associate licensed clinician notes in EHR within 72 hours of submission
  • Intake and Assessment Clinician Training
  1. Leadership, Management and Accountability
  • Maintain the mission and values of the company and leading team members to complete tasks that bring them close to the achievement of these goals.
  • Enforcing quality standards and providing valuable feedback to team and upper management on potential improvements.
  • Resolving conflicts and complaints from employees and clients.
  • Analyzing information and processes and developing more effective and efficient processes and strategies.
  • Generating reports and presenting information to upper management and other parties as directed or monitor team performance and report on metrics.
  • Create a healthy and motivating work environment and atmosphere.
  • Effectively communicate with team regarding performance.
  • Identification of training needs and provide coaching.
  • Plan and organize team activities.

Responsibilities Include:

  • Responsible and accountable for team’s success as measured by Key Performance Indicators.
  • Leveraging KPI data and reporting weekly.
  • Provide individual and group supervision.
  • Respond to emails from staff within a 24-hour time frame.
  • Facilitate and participate in weekly meetings.
  • Ensure all supervisees complete the required trainings as mandated by state regulations and Joint Commission Standards.
  • Communicate and train clinicians on changes/updates to policy and procedure and ensure staff-wide compliance.
  • Completion of monthly chart audits to ensure accuracy of clinical documentation.
  • Conduct timely performance evaluations according to regulations for all supervised staff.
  • Training and onboarding of new clinicians.
  • Manage all time off requests and administrative functions relating to supervising team.
  • Ensuring coverage of staff when needed.
  • Other duties as assigned to meet client, staff and employer needs.

Job Type: Full-time

Required education: Master’s Degree and Full Licensure in state of practice, Supervisor credentialed at time of hire or within 1 year of offer acceptance.

Required experience: 1+ years’ experience at a supervisory level working in a Mental Health Treatment Facility or training in lieu of.

Job Specific Competencies:

  • Clinical Supervision
  • Leadership and Management Skills
  • Clinical Charting
  • Crisis Management and Suicide Intervention
  • Training in an Evidenced-Based Practice
  • Familiarity with telehealth services and virtual, HIPAA-compliant meeting platforms

Core Competencies

  • In depth knowledge of TMS and Spravato
  • Proper English and grammar, usage, and spelling
  • Software application related to the field
  • Familiarity with Electronic Health Record systems
  • Basic computer knowledge including outlook, excel and EHR systems
  • Professional phone and customer service demeanor including email etiquette
  • Knowledge of HIPAA


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