![Leauxcal Insurance Agency LLC](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Create records of customer interactions and follow up to ensure all questions have been answered
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
- Interact with the sales lead to maintain and improve service and product knowledge
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Previous work in a customer-facing position
- High school graduate, G.E.D. recipient, or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- P&C Insurance license preferred
- 2 years insurance experience preferred
We are an independent insurance agency located in Lafayette. We are excited to bring on a new team member
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