Shift Lead USA

1 month ago


Central Valley, United States Laderach Woodbury Commons LLC Full time
Job DescriptionJob Description

General Duties of a Shift Lead Include:

  • Delivering outstanding in-store customer experience, including providing thorough accurate information on Läderach products
  • Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment.
  • Targeting the store sales goals through helpful recommendations
  • Helping to achieve in-store compliance and loss prevention standards.
  • Following merchandising and food safety protocols
  • Supporting store managers with visual merchandising set up and other store-related projects
  • Counting the Register
  • Opening and closing the store
  • Training and directing Store Associates
  • Keeping the store running when there is no manager on duty.
  • A shift lead will also help the Assistant Manager or Deputy Manager in the following:
    • Counting inventory
    • Damage out merchandise
    • Doing returns
    • Helping with orders

Desired Qualifications Include:

  • At least 2 years of experience in premium retail or similar fast-paced, customer-minded environment (preferably within the food industry), with increasing levels of responsibility
  • Equipped with strong interpersonal skills (ability to communicate effectively)
  • Reliable and flexible (including the availability to work extended hours, weekends, and holiday hours based on store needs)
  • Quality-minded with keen attention to detail
  • Ability to speak multiple languages.
  • Passionate about chocolate

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