Shift Lead USA
1 month ago
General Duties of a Shift Lead Include:
- Delivering outstanding in-store customer experience, including providing thorough accurate information on Läderach products
- Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment.
- Targeting the store sales goals through helpful recommendations
- Helping to achieve in-store compliance and loss prevention standards.
- Following merchandising and food safety protocols
- Supporting store managers with visual merchandising set up and other store-related projects
- Counting the Register
- Opening and closing the store
- Training and directing Store Associates
- Keeping the store running when there is no manager on duty.
- A shift lead will also help the Assistant Manager or Deputy Manager in the following:
- Counting inventory
- Damage out merchandise
- Doing returns
- Helping with orders
Desired Qualifications Include:
- At least 2 years of experience in premium retail or similar fast-paced, customer-minded environment (preferably within the food industry), with increasing levels of responsibility
- Equipped with strong interpersonal skills (ability to communicate effectively)
- Reliable and flexible (including the availability to work extended hours, weekends, and holiday hours based on store needs)
- Quality-minded with keen attention to detail
- Ability to speak multiple languages.
- Passionate about chocolate
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