Billing & Insurance Verification Associate

1 month ago

Flat Rock, United States Four Seasons, The Care You Trust Full time
Job DescriptionJob Description

Our Accolades.

Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.

Our Benefits.Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:
  • Competitive Salaries, Reviewed Annually
  • Annual Operational Performance Bonus Opportunities
  • $0 Employee Premiums on Medical Insurance
  • Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
  • Medical & Dental Insurance Benefits First of the Month after Hire
  • 403B Retirement Plan with Employer Match
  • Generous Paid Time Off Package- 20-29 Days of PTO Per Year
  • Up to 6 Paid Holidays
  • Employer Paid STD, LTD, & Life Insurance
  • Employer Paid Teletherapy & Telemedicine Coverage
  • Health & Dependent Care Flexible Spending Accounts
  • A Robust Employee Wellness Program
  • Up to $3k in Tuition Reimbursement Each Year


Billing Support Associate


Reports To: Director of Revenue Cycle Management

Status: Non-Exempt (Hourly)

FT, PT, PRN: Full-Time

Shift: 40 Hours per week; Monday - Friday, 8:00 am to 4:30 pm

Location: Flat Rock, NC - in office position

Pay / Salary Range: $18.00 - $22.00 per hour

Position Summary:

This position is responsible for performing and supporting accurate, timely and effective collection of all hospice and palliative patient accounts including insurance verification. Duties will also include being cross trained in all departmental areas of need of the Billing Department while demonstrating excellent customer service with both internal and external customers. The Associate must exhibit the technical competency, work ethic, attitude, discipline and communications skills required by Four Seasons to attain specified monthly, quarterly and fiscal year goals, and to work as part of a cohesive Billing Team.

Essential Duties & Responsibilities:

  • Claim denial management including correction, re-submission, authorizations until processed
  • Enter Hospice Medicaid Appeals into the appropriate system when needed
  • Cross Train and assist Billing Team with tasks/responsibilities during times of high volume and cover areas needed while others are on PTO
  • Communicate effectively with Billing Team members and other department staff members related to billing needs
  • Performs various duties as needed for Hospice Room & Board charges, including obtaining and recording monthly PML’s
  • Processing any returned mail for Billing Department
  • Evaluation of outstanding account balances for collection or financial write-off as needed
  • Issue patient statements and handling patient billing and collections activities including Estates
  • Serve as a resource and respond to patient accounting and billing questions from patients, responsible parties, staff, and all reimbursement sources
  • Assist with triaging Billing related phone calls including resolution of the callers needs.
  • Maintain adequate documentation related to patient account data
  • Create and document Best Practices of each billing area.
  • Verify benefits and completes patient eligibility, as needed
  • Billing of all claims for hospice and palliative care services to Medicare, Medicaid, Private Insurance and Private Utilize practice management system and other billing software tools as needed
  • Post payments and adjustments into patient accounts software as needed
  • Demonstrate excellent communications and customer service skills with patients, families, staff & vendors
  • Adhere to confidentiality regarding patients, families, staff and the organization
Knowledge, Skills & Abilities:

  • Insurance Verification
  • Claim filing and processing
  • Knowledge of HIPAA privacy policies
  • Excellent organization skills
  • Excellent written, oral, and collaborative communication skills
  • Excellent interpersonal skills
  • Excellent attention to detail and accuracy
  • Proficient in MS Office: Outlook, Word, Excel, etc.
  • Ability to work independently with minimum supervision
  • Ability to work under pressure to meet deadlines
  • Ability to take initiative and utilize innovative techniques
  • Ability to interact with various departments throughout the organization
  • Ability to participate as a team player
  • Ability to plan, prioritize and coordinate daily tasks
  • Honor, exhibit and respect the organizational values of: Compassion, Balance, Respect, Integrity, Teamwork, and Excellence
  • Perform other duties as requested by Billing Manager
Minimum Qualifications:

Education:

  • Associate’s degree in Healthcare, Business, or equivalent experience in a related field
  • Continuing education or professional development related to healthcare billing and administration, preferred

Experience:

  • 3 years of healthcare experience with Medicare Part A & B billing, Private Insurance, Private Pay preferred
  • Experience with computerized medical billing systems; Suncoast and/or Carecloud experience preferred

Licensures & Certifications: (if applicable)

  • Certified Professional Coder or Biller, preferred
Summary of Physical Requirements:

  • Ability to sit for prolonged periods of time; in excess of four hours per day
  • Constant use of hands to finger, handling, or feeling; reach with hands and arms; and talk; or hear
  • Ability to occasionally lift and/or move up to 10 pounds
  • Specific vision abilities required are close vision and distance vision with the ability to adjust focus, as needed
Intent & Function:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT-WILL EMPLOYER.

  • Insurance Verification/Billing Specialist

    3 months ago

    Little Rock, United States Pain Treatment Centers of America Full time

    Job DescriptionJob DescriptionDescription:SUMMARY OF RESPONSIBILITIESThe Patient Financial and Billing Representative is responsible for assisting patients with financial and billing inquiries. He/she is also responsible for running and providing accurate reports to multiple departments regarding a variety of data.ESSENTIAL FUNCTIONSThe Patient Financial and...

  • Billing and Insurance Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Pain Treatment Centers of America Full time

    Job OverviewPOSITION SUMMARYThe Patient Financial Services Coordinator plays a crucial role in addressing patient inquiries related to billing and financial matters. This position involves generating and distributing precise reports to various departments, ensuring seamless communication and accurate data management.KEY RESPONSIBILITIESAssist patients in...

  • Invoice Billing Specialist

    4 weeks ago

    Round Rock, United States Johnson, Mirmiran & Thompson Full time

    Invoice Billing Specialist LinkedIn Twitter Email Message Share Accounting & Finance Round Rock, TX * ID: 21748 ...

  • Invoice Billing Specialist

    4 weeks ago

    Round Rock, United States Johnson, Mirmiran & Thompson Full time

    Invoice Billing SpecialistLinkedIn Twitter Email Message ShareAccounting & Finance Round Rock, TX * ID: 21748* Full-Time/RegularJohnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related...

  • Sales Associate

    3 weeks ago

    Flat Rock, United States Hudson Group Full time

    Located in Detroit Metropolitan Wayne AirportGrow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What we will offer you: Competitive rate of pay of: $15.00 an hourDaily Pay- Get your money as you earn it20%...

  • Sales Associate

    2 months ago

    Flat Rock, United States Hudson Group Full time

    Located in Detroit Metropolitan Wayne AirportWE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What we will offer you: Competitive rate of pay of:...

  • Sales Associate

    2 weeks ago

    Flat Rock, United States Hudson Group Full time

    Located in Detroit Metropolitan Wayne AirportGrow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What We Will Offer You: Competitive rate of pay of: $15.00 an hourDaily Pay- Get your money as you earn itDiscount...

  • Retail Associate

    2 weeks ago

    Flat Rock, United States Hudson Group Full time

    Located in Detroit Metropolitan Wayne Airport Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What We Will Offer You: Competitive rate of pay of: $15.00 an hour Daily Pay- Get your money as you earn it ...

  • Dental Insurance Billing Specialist

    3 months ago

    Little Rock, United States Rock Dental Brands Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.   Description Are you looking for a new career that impacts lives by creating smiles for a lifetime? We have an exciting opportunity for a talented and self-motivated individual to become a member of our...

  • Billing and Collections Coordinator

    1 week ago

    Little Rock, Arkansas, United States Frost PLLC Full time

    Position OverviewSalary Range: $39,000 - $45,000Role Summary:At Frost PLLC, the Billing and Collections Coordinator plays a crucial role in optimizing revenue streams by ensuring timely payments for the services rendered to our clients. This position is responsible for compiling data, calculating charges, and generating clear invoices to facilitate efficient...

  • Billing Office Analyst

    2 days ago

    Little Rock, Arkansas, United States Arkansas Heart Hospital Full time

    Job SummaryThe Arkansas Heart Hospital is seeking a highly skilled and detail-oriented Billing Office Analyst to join our team. As a key member of our financial services department, you will be responsible for ensuring the accurate and timely processing of patient accounts, as well as providing exceptional customer service to our patients and families.Key...

  • Insurance Sales Representative

    4 days ago

    Castle Rock, Colorado, United States Farmers Insurance Full time

    Job Summary:Farmers Insurance is seeking a highly motivated and results-driven Insurance Sales Professional to join our team. As a key member of our sales team, you will be responsible for selling our insurance products and services to new and existing customers.Key Responsibilities:Sales and Marketing:Sell our insurance products and services to new and...

  • Airport Retail Team Lead

    5 days ago

    Flat Rock, Michigan, United States Hudson Group Full time

    About This RoleHudson Group is seeking a highly skilled and experienced Retail Operations Supervisor to join our team at Detroit Metropolitan Airport. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day operation of our stores, providing exceptional customer service, and leading a team of sales...

  • Billing Clerk

    3 weeks ago

    Round Rock, United States Express Employment Professionals Full time $20

    Job DescriptionJob DescriptionCompany Overview: Join a leading building materials supplier that has been integral to Texas’s growth for over a century. This company, which offers a diverse range of building materials and services to the construction industry, combines a longstanding personal touch with the extensive resources of a major corporation. They...

  • OT DYnamics Warehouse Associate

    3 months ago

    Flat Rock, Michigan, United States OT Dynamics LLC Full time

    OT Dynamics Warehouse/General Labor Associates are responsible for accurately picking, stocking, counting, and adjusting inventory in a timely manner. $17 per hour.Warehouse Associate Duties:Shipping and receiving of materialsPalletizing and un-palletizing materialsAbility to make appropriate inventory adjustments at the direction of supervisorLabeling...

  • OT DYnamics Warehouse Associate

    3 months ago

    Flat Rock, United States OT Dynamics LLC Full time

    OT Dynamics Warehouse/General Labor Associates are responsible for accurately picking, stocking, counting, and adjusting inventory in a timely manner. $17 per hour.Warehouse Associate Duties: Shipping and receiving of materials Palletizing and un-palletizing materials Ability to make appropriate inventory adjustments at the direction of...

  • Warehouse Associate

    7 days ago

    Flat Rock, Michigan, United States National Coatings and Supplies Inc. Full time

    National Coatings and Supplies Inc. is seeking a dedicated Warehouse Associate to join our growing team. In this role, you will play a vital part in ensuring the smooth operation of our warehouse by accurately managing inventory levels. As a Warehouse Associate, your responsibilities will encompass a range of tasks, including receiving and shipping...

  • Medical Billing Specialist

    4 days ago

    Glen Rock, New Jersey, United States SportsMed Physical Therapy Full time

    About the RoleSportsMed Physical Therapy is seeking a highly skilled and detail-oriented Medical Billing Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely billing and collection of patient accounts.ResponsibilitiesReview new patient records in our billing software and initiate the...

  • Insurance Associate

    3 days ago

    Castle Rock, Colorado, United States Scott Brown Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Associate. As a key member of our team, you will be responsible for providing exceptional customer experiences and promoting our insurance and financial services products.Key ResponsibilitiesCustomer Relationship Building: Forge enduring...

  • Patient Transportation Manager in Training, Crothall

    2 months ago

    Little Rock, United States Compass Group Careers Full time

    Job DescriptionJob Description Crothall Healthcare Salary: $50000 / yearPay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46...