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Birthday Party Captain Job Description

Title: Birthday Party Captain

Department: Participant Development

Reports to: Participant Development Manager

Primary job location: Oakland Ice Center

FLSA and FTE: Non-exempt and part-time

Salary range or grade: $19.95/hour

Date created: June 2024

Position Summary:

The Birthday Party Captain, acting under the direction of the Party Coordinator and in tandem with department Managers, is the head of individual birthday parties. Party Captains will facilitate a memorable and great party atmosphere for all attendees.

Shift Information:

• Shifts are primarily Friday- Sunday
• Shift time varies per business needs
• Occasional holidays

Essential Functions:

Party Preparation:

• Follows the party agenda given by the Party Coordinator.
• Confirm food orders, party scheduling and public session programming with Party Coordinator and customers.
• Sets up table decorations and party favors.
• Assist in any area of preparation when needed.

Party Execution:

• Ensures party areas are clean and prepared in a timely manner before, during, and after the party.
• Greets parents, celebrant & guests when they arrive. Shows family where their party will be held and explains timeline.
• Fits and ties skates for party participants.
• Give off ice and on ice verbal instructions according to party agenda.
• Plans and executes several games to take place on the ice.
• Encourage party to participate in all activities with special attention to celebrant.
• Ensure the party contact settles any remaining portion of their bill.
• Ensure party areas are cleaned and all tables and chairs are put away. This includes continuous clearing of the plates, cups, table ware and garbage during the party.
• Ensures the highest level of customer service.
• Ability to work in a team of Party Captains with direction from the Party Coordinator to ensure an enjoyable and cohesive party experience.
• Complete other duties as assigned.

Job Qualifications:

• Proficiency in ice skating.
• Team oriented.
• Some experience in recreation and child care is preferred.
• Must be able to successfully perform the essential functions of this job that are physically demanding.
• Required to work nights, weekends and holidays.
• Reliable transportation.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to work in a cold environment.

What We Offer:

• Hourly rate $19.44
• Employee referral bonus of $200 for every friend hired
• 30% discount in the Sharks Pro Shop
• Fun environment
• Food and beverage discount at Aramark locations
• Free Barracuda tickets for most games
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)

Our Commitment to Diversity, Inclusion & Belonging

Here a Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications- in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Sharks Sports and Entertainment is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.